Job Description
This Sr Reporting Analyst will have the creative ability to design, implement, and maintain performance and metrics-based reporting and visualization dashboard for the Underwriting, Consumer and Business Credit teams in Credit Risk. This reporting will be used to determine individual and team performance. Through visualization it should tell the story of what is happening and why it's happening. This individual should also be able to provide actionable insights to Business leadership.
Responsibilities
- Work closely with management to analyze and understand relevant data features and KPIs. Gather and document report requirements. Use reporting tools, applications, and/or queries to create and configure new reports and dashboards.
- Gather complex data inputs from multiple sources, both internally and externally. Identify new data sources that will enhance business outcomes and support strategic and tactical objectives. Provide insight and guidance to leadership on the trends and drivers behind the results and prepare reports on findings.
- Create and publish dashboards and scorecards related to team KPIs, TfB Retail activations, Consumer and Business Credit. Output results used for performance measurement
- Responsible for creating and maintaining adhoc and recurring processes to support program objectives
- Develop insightful data visualization for business leaders
- Complete complex ad-hoc research, analysis, and reporting. Serves as a subject-matter expert on the team.
- Support monthly quality reviews with reporting and analysis
- Also responsible for other Duties/Projects as assigned by business management as needed.
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Qualifications
- 2-3 years - Business Intelligence experience
- 2-3 years - Providing insightful and actionable recommendations based on quantitative analysis
- Candidate must have proven ability to analyze, monitor and recommend scheduling and resource needs to ensure SLAs are met
- Has knowledge on how to design and develop reporting on site and individual performance
- Must have clear and concise communication skills, coupled with excellent presentation, problem solving and networking/strong relationships skills.
- Experience developing interactive visualization and dashboards
- Proven effective interaction with executives/leadership.
- A solid understanding of Credit and Collections processes and systems is desired.
- SQL, Tableau/or other Data Visualization tools, Analytics and Critical Thinking (SAS skills preferred
Minimum Qualifications
• At least 18 years of age.• Legally authorized to work in the United States.• High School Diploma or GED
Company Profile
As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com
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