Sr Analyst, Functional--ECM

As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.comDescription:

Plans, directs and completes the analysis of business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating and developing content management systems and procedures that are cost effective and meet user requirements. Acts as the primary face of IT to the internal Customer and is the liaison between the user community and internal IT resources for all content management needs, primarily around the Opentext xECM platform.Qualifications and Experience

Experience with Content Management principles and practices.

Knowledge of Opentext xECM or EMC Documentum preferred

Experience migrating Documentum platforms to OpenText preferred.

Understands the system development life cycle and can train others on SDLC concepts.

Ability to assess the impact of new requirements on an existing suite of complex applications.

Ability to provide quality and accurate deliverables.

Ability to effectively manage time, prioritize work, multi-task across many assignments and delegate required to other analysts.

Ability to assess the impact of new requirements on an existing suite of complex applications.

Experience creating Requirement, Functional Specification, & Test Requirement documents in clear and unambiguous deliverables.

Experience with supporting both purchased and in-house developed applications required.

5 years minimum experience in the content management practices.

5 year minimum experience in software development, software design or business process design and implementation preferred.

5 year minimum experience in telecommunications industry preferred.

2 years minimum Project Management, Management, Team Lead, or other equivalent leadership experience required.

5 year minimum experience with a formal SDLC preferred.

2 year experience in leading customer requirements gathering sessions & identifying solutions that meet those needs required.

Minimum 5 years experience in translating business needs into requirements and functional specifications for reporting and/or analytic solutions required.

Minimum 5 years experience in business process design and implementation required.

Leadership skills in both technical and process oriented initiatives.

Strong oral and written communications skills.

Excellent problem solving skills.

Education

Minimum Requirements

A four year degree in Business, MIS, or equivalent (7 years of related experience/training preferred).

Primary Duties and Responsibilities:

Utilize and train others on their knowledge of the business processes in enterprise content management and can work with the Business to define requirements that will drive efficiencies in the business taking into account the entire picture as well as the details.

Interviews Business Partner end users to determine and document requirements for data, reports, analysis, metadata, training, service levels, data quality, and performance. Assists the customer in the creation of high-level feasibility assessments and IT level-of-efforts.

Translates business requirements into system impacts and functional specifications and works with solutions architects and developers to translate requirements into technical specifications.

Helps identify and assess potential data sources and executes data source validation, including writing a validation plan, assisting with or building scripts, executing the scripts, and communicating results.

Validates that the xECM and Documentum solutions meet requirements and service level agreements.

Coordinates prototype reviews and creates test requirements.

Work with solutions architects and developers to translate requirements into technical specifications.

Secondary Duties and Responsibilities:

Provides accurate estimates of effort and timelines for completion of assigned tasks.

Take initiative to determine the need and to design and deliver training to department and business.

Initiates and executes initiatives to improve the processes, procedures, and tools utilized by the team.

Reviews deliverables and provides input for other analysts.

Creates and delivers articulate and effective oral presentations to a variety of audiences, large or small, internal or external.

Readily transfers knowledge within the team and company by taking the initiative to identify opportunities.

Coordinates with production support on system enhancements and provide ongoing operating support.

Researches production issues and supports the Application Support group as needed.

Regularly conveys status to stakeholders and management.

Coordinates with production support on system enhancements and provide ongoing operating support.

Takes initiative to determine the need and to design and deliver training to the IT and thebusiness communities.

Educates the business on the SharePoint solution functionality and identifies opportunities for extension of platform

We Take Equal Opportunity Seriously – By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.


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