Relay Communication Assistant (Full Time)
- Austin, TX
Do you have a passion for helping people and making a difference?
We believe in connecting our customers to what matters most.
That means ALL customers.
Join our Accessibility team today.
Our Accessibility team offers communication products and services to reduce or eliminate communication barriers for customers who are Deaf, DeafBlind, have a hearing or vision loss, and cognitive, speech or mobility needs that require additional assistance. With Telecommunications Relay Service (TRS) the Relay Communications Assistant serves as a link for the callers, relaying the call back and forth between the parties by speaking what a text user types, and typing what a voice telephone user speaks.
The Relay Communication Assistant relays telephone conversations between deaf or hard of hearing customers that are using a computer or TTY and voice customers using a regular telephone. The Relay Communication Assistant utilizes their ability to listen while simultaneously typing to enhance the customer interface.
Here's what we'll count on you to do:
- Provide exceptional customer service
- Display excellent listening skills while typing
- Deliversolutions with patience and understanding
- High School Diploma or GED
- Ability to type a minimum of 60 wpm with 90% accuracy
- You have the flexibility to work any shift including evenings and weekends
- Starting pay is $14.25
Take the plunge and apply today. We offer incredible benefits, competitive pay, and the chance to build a career that you can take in any direction you want to go! Let's do this already!
- At least 18 years of age
- Legally authorized to work in the United States
- High School diploma or GED
As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com
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