Manager, IT Solution Owner
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.comThe Manager, IT Solution Owner owns and guides smaller IT projects from inception to delivery. Works directly with the business to ensure that solutions satisfy business needs, proper requirements are established, and solutions are created (via either in-house or external development) and implemented successfully. The Manager, IT Solution Owner will stay with the project from inception to delivery, while managing teams of Project Managers, Business Analysts, and Developers via matrix relationships.Minimum required
5 years of IT solution leadership experience
Ability to work independently and support multiple projects while meeting tight deadlines
Proven ability to solve problems creatively and resourcefully
Excellent organizational and time-management skills
Proficient with MS Office Programs and aptitude for learning new software quickly
Proven record of demonstrating proper judgment in managing difficult situations
Experience desired preferably as a consultant
Bachelor's degree Business or IT
15% local and/or overnightRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions.
Approves all business requirements prior to the technical solution.
Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations.
Produces detailed timeline for each assigned project and implements effective project control by monitoring the progress and reporting the status.
Directs and prioritizes the work load of personnel assigned to the project. Represents the IT function at customer review meetings.
Performs liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting. At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Pre-employment background screenWe Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
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