Manager, IT Solution Owner
As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.comManager, IT Solution Owner
5 + years of IT solution leadership experience
Minimum of 5+ years in an Information Technology leadership role
Strong leadership, communication, negotiation and consensus building skills.
Ability to work independently, manage and deliver multiple projects in parallel while meeting tight deadlines.
Proven ability to solve problems creatively and resourcefully.
Excellent organizational and time-management skills.
Proficient with MS Office Programs and aptitude for learning new software quickly
Proven record of demonstrating proper judgment in managing difficult situations.
Expert communicator who can lead and manage senior level relationships across organizational boundaries.
Understanding of the way in which IT teams need to interact with business teams in order to make both successful. Experience in developing senior-level relationships within the business teams and leveraging these relationships to ensure success.
Working knowledge of Agile development methodology.
Demonstrated experience approaching technical and business solutions in a Consultative manner.
Background in applying best practices to development and operational processes
Industry knowledge (BI/telecom) – Strongly preferredMinimum QualificationsLEADER COACH COMPETENCIES
SETS PERFORMANCE DIRECTION
Translates broader business initiatives into clear team objectives and concrete individual goals, aligning appropriately with other groups for efficient, coordinated action.
Creates a team environment where everyone wants to do their best and deliver results
Broadly shares responsibility and accountability of both routine and important tasks and decisions. Lets direct reports finish their own work.
DEVELOPS AND COACHES OTHERS
Has awareness of each person’s career goals; holds development discussions; and provides challenging tasks and assignments to promote development
HOLDS PEOPLE ACCOUNTABLE
Monitors progress and results; gives feedback effectively and makes tough decisions when appropriate.
Bachelors Degree. Business or IT
Preferred MBAEssential Functions
Analyzes complex business needs presented by the BI user community and/or clients and recommends technical solutions.
Reviews and approves all business requirements prior to the technical solution.
Draft and implement development processes, management plans and contract deliverable schedules (baselines), operational troubleshooting and training
Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations.
Collaborates with Delivery Managers and Project Managers to produce detailed timeline for each assigned project and implements effective project controls by monitoring the progress and reporting the status.
Directs and prioritizes the work load of personnel on the team.
Represents the IT function at customer review meetings.
Performs liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting.
Work with business teams and other EIT teams to align on priorities and deliver against these priorities.
We Take Equal Opportunity Seriously – By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
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