Lead Business Process Analyst
As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.comThis position is responsible for process design and implementation withinT-Mobile’s Financeorganization using appropriate methods to identify opportunities, implement solutions, and measure impact. Seeks out opportunities for operational improvement and provides compelling business cases for change with proven cost savings or efficiencies.5 years related work experience
Experience managing Business Requirements, Project Plans, Project Schedules and associated project materials
Experience managing change across the enterprise
Experience implementing quality program at an organizational level
In-depth experiences with process redesign methods (such as business process re-engineering, Six Sigma or total quality management)
Ability to assess the impact of new process or project requirements on an existing suite of complex applications
Strong business and technical writing skills producing clear and unambiguous deliverables to all levels of the organization
Has ability to deal constructively with change. Implements mechanism to prepare and mentor staff through change
High School Diploma/GED
Business, Finance, or related fieldRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
Has understanding on how projects align to broader organizational goals and business benefit. Is able to explain business benefit of projects and contributes to business case/feasibility development. Identifies and documents the impact of change and suggests policy, goal and rule changes
Seeks out opportunities for increased system and process efficiencies and operational improvement and recommends improvements through implementation of more efficient processes, modifications of current systems, and implementation of new systems and technologies
Provides structure, feedback and direction. Creates clear and measurable goals. Holds self and others accountable. Mentors and contributes to organizations body of knowledge on process design, modeling, execution, monitoring and optimization
Actively seeks out industry and business information. Understands how policies, systems and processes impact job performance and projects. Fosters business knowledge and understanding among managers, business analysts and project stakeholders
Maneuvers and mentors others through complex political situations effectively and quietly. Invests in stakeholder management and possesses ability to gain stakeholder trust. Broker’s consensus among stakeholders with conflicting needsWe Take Equal Opportunity Seriously – By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
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