Investigator, Corporate Investigations

Job Description:

To investigate incidents of fraud, theft, policy violations, allegations of wrongdoing, or any other activities that have or potentially could adversely affect T-Mobile USA.


Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
ââ,¬Assist investigators, attorneys, and other business partners with the collection, organization, and preparation of data for review and analysis in legal matters, regulatory filings, and investigations
ââ,¬Handle/manage investigations that are assigned on a regional basis or any other basis as deemed appropriate by management
ââ,¬Demonstrate an ability to effectively prioritize investigations so as to ensure efficient handling of those with the highest exposure and/or potential impact to the Company
ââ,¬Assist with education and awareness training for internal T-Mobile customers and multiple levels of management
ââ,¬Provide feedback to Senior Investigator(s) and/or Management when team is asked to provide consultation to other business units on new systems/products being launched
ââ,¬Provide testimony on theories, principles and practices relating to investigative efforts
ââ,¬Any other duties as requested by management


ââ,¬Proven ability to maintain the integrity of confidential information
ââ,¬Demonstrate GMC values
ââ,¬Demonstrate ability to regularly respond with professionalism to new situations and complex issues in a fast paced environment
ââ,¬Knowledge of computers with the ability to learn the T-Mobile proprietary software and applications utilized to perform duties
ââ,¬Exhibit solid understanding of individual and department goals as well as an in-depth understanding of business operations
ââ,¬5 years investigative experience in the public and/or private sector
ââ,¬Successful completion of John Reid & Associated Basic and Advanced Interviewing & Interrogation training
ââ,¬Experience in giving depositions and/or court testimony
ââ,¬High School Diploma/GED

Minimum Qualifications:

ââ,¬ At least 18 years of age.ââ,¬ Legally authorized to work in the United States.ââ,¬ High School Diploma or GED.ââ,¬ Pre-employment background screen.

Company Profile:

As Americaââ,¬â„¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ,¬Å"TMUSââ,¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ,¬â„¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit

EOE Statement:

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

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