Generalist, Human Resources

As America’s Un-carrier, T-Mobile US, Inc. (NYSE: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 58 million wireless subscribers and provides products and services through 70,000 points of distribution.The HR Generalist will provide overall HR generalist support with a primary focus on employee relations, investigations, training, and coaching/counseling. Must be extremely customer focused, team-oriented, and enthusiastic about partnering with management and employees on implementing HR strategies, which support T-Mobile as the “Best Place to Work.2-5+ years’ experience as a strong HR Generalist with an emphasis in employee relations and organizational development or relevant equivalent business experience with an emphasis in HR

Outstanding service orientation; sense of urgency; high-level of personal integrity

Ability to work well under pressure and flexible in adapting and responding to changing situations

Ability to work independently, but a strong effective team player; commitment to delivering results; solutions oriented; superior organizational skills and ability to multi-task

Excellent written and verbal communication skills

Strong interpersonal and business partnering skills

Good judgment and decision-making skills

Demonstrated capability maintaining strict confidentiality with employee information

Proficient in Microsoft Suite: Outlook, Word, Excel, PowerPoint and Visio

Experience with SAP or similar HRIS systems

Business, Human Resources or related field


Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

Investigate employee and manager complaints regarding violations of company policies (e.g. sexual harassment, standards of business conduct, discrimination, etc.)

Provide expert advice, counsel, and coaching to employees and managers on all employee related issues such as, but not limited to: performance management, investigations, termination decisions, corrective action, HR and Company policies and procedures, and all employment/labor laws through programs, practices, policies, investigations and actions, etc.

Implement and administer HR initiatives to enhance organization’s strategic objectives

Maintain current and complete understanding of Federal and State laws including case law and regulations such as Title VII of the Civil Rights Act, FLSA, ADA, FMLA, ADEA, and state laws

On board and orient new managers with HR practices and system requirements

Assist with administering compensation practices, changes and the performance review process

Provide coaching and development to management and employees on HR issues and career development

Promote a positive employee relation environment through consistent application of open door policy, and promoting open dialogue between employees and managementWe Take Equal Opportunity Seriously – By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

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