Communications Manager, Thought Leadership

Job Description:

T-Mobile is the nationââ,¬â„¢s Un-carrier and the fastest growing US wireless company, thanks to an unconventional philosophy built on listening to customers and breaking from tired industry norms. This company is changing wireless for good and preaching the word to let customers far and wide know that we wonââ,¬â„¢t stop! We have a lot to say about whatââ,¬â„¢s broken with this industry and where we see it going into the future -- and weââ,¬â„¢re looking for a thought leadership guru who will help drive our efforts!

The Manager, Thought Leadership, will sit in our Bellevue, Wash. HQ, and will be part of a team focused on building a robust thought leadership program that identifies, creates and facilitates strategic platforms for senior leaders, specifically including those focused on our digital transformation narrative. This person will be highly collaborative ââ,¬ working alongside a cadre of pros who already have high-functioning, kick ass tools and programs in place ââ,¬ to create synergies and alignment among whatââ,¬â„¢s existing. Youââ,¬â„¢re also super creative ââ,¬ partnering with people across the company and their teams to find new ways to amplify leader voices and create storylines that set the right tone and direction. You are keen at sniffing out opportunities, detail-oriented and strategy-driven.

Also, letââ,¬â„¢s not forget that youââ,¬â„¢re also a multi-talented badass and natural leader and collaborator with no ego, a hunger to learn and an unquenchable desire to beat up the competition while doing great, memorable, epicly awesome things.


  • Help support a thought leadership program focused on amplifying the Un-carrier digital transformation story
  • Consult and collaborate with cross-section of senior and mid-level business leaders across the company
  • Identify and research opportunities, storylines, tools and tactics
  • Develop narratives and content, in partnership with internal resources, that underscore company and leader storylines
  • Assist in the execution of other PR, media and social activities as needed
  • Partner with agency resources


  • 5+ yearsââ,¬â„¢ experience managing thought leadership, executive communications or media strategy at a PR/marketing agency or in a fast-paced corporate comms/PR team
  • Experience working with cross-functional leaders, including C-Suite
  • Understanding of T-Mobileââ,¬â„¢s Un-carrier storyline, how itââ,¬â„¢s evolved and where itââ,¬â„¢s headed
  • Experience telling stories around digital customer experiences, software development, digital marketing and digital commerce
  • Knowledge of the consumer and wireless technology and industry ââ,¬ past, current and future
  • Demonstrated strong organizational skills
  • Strong communication skills, both verbal and written, with ability to lead development of multi-faceted narratives
  • Ability to partner across the company and with different teams
  • Proficient using MS Office
  • Bachelorââ,¬â„¢s degree is required
  • Strong writing and editing skills ââ,¬ attention to detail and commitment to accuracy
  • Urgency and flexibility
  • Calm under pressure and tight deadlines
  • Detail oriented
Personal Characteristics
  • Thrives in a fast-paced culture of change and innovation; you have to be able to think on your feet and pivot on a dime.
  • Manages and provides leadership, mentoring and coaching to bring out the very best in your team. Ensures productivity is maximized and quality is delivered.
  • Ability to work independently but bring relevant and timely updates to the forefront at the right time.
  • A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction; general ass-kicker.
  • Excellent follow-through skills ââ,¬ you do what you say youââ,¬â„¢ll do and dot the iââ,¬â„¢s.
  • Positive interpersonal and communication skills, critical thinking, upbeat attitude, high integrity, persistence and personal initiative all are required.
  • Ready and willing to adapt to the possibility of uncertainty, new territory and change every day.

Company Profile:

As Americaââ,¬â„¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ,¬Å"TMUSââ,¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ,¬â„¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit

EOE Statement:

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

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