Business Analysis Manager

As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.comBusiness Analysis Manager

The Outside Collections & Bankruptcy (OCB) Analytics team provides support to the department through reporting and analytics of outside collection vendors' performance, write-off account analysis and recoverability forecasting, portfolio analysis to understand future areas of opportunity, and vendor compensation optimization. In addition, this team also serves to provide the department with analytical resources needed to enable quality, data-driven decision making.

Job Requirements:

  • 7+ years of experience in analytical roles
  • Demonstrated knowledge of a variety of analytical concepts and techniques including: forecasting, modeling, cost-benefit analysis, variance analysis, sensitivity analysis, predictive analytics, what-if scenarios, optimization, decision trees, performance metrics and scoring
  • Comfort in extracting, consolidating, and analyzing large sets of data
  • Proficient with SQL, Excel (VBA, charting, etc.), Tableau and/or other data visualization tools
  • Advanced statistical knowledge with experience utilizing statistical software such as R, SAS, etc.
  • Innovative thinker that employs creative approaches to problem-solving
  • Self-starter with ability to effectively manage time, prioritize work, multi-task across many assignments in a fast-paced work environment
  • Excellent verbal and written communication skills including the ability to present information at all levels of the organization and convey analytical concepts to a non-analytical audience
  • Bachelor's degree (data science, finance, economics, mathematics etc.) or equivalent experience. MBA preferred
  • Wireless industry experience preferred
  • LI-GA-KS1Job Duties and Responsibilities:

The OCB team is looking for an experienced Business Analysis Manager to provide consultative expertise in the areas of financial analysis, statistics, business case development, and reporting. This role will require maintaining close working relationship with both internal partners and external vendors to better understand the analytical challenges of the department, provide innovative and insightful solutions to increase portfolio liquidation, provide ad-hoc analytical support, and to help craft sustainable, quality metrics around agency performance.

Specific responsibilities include:

  • Ad-hoc analysis of department specific challenges including independent data extraction, core analysis of the problem, presentation of findings, and implementation of resulting reporting/data collection requirements
  • Perform portfolio deep dives to find opportunities for new initiatives that help drive department revenue
  • Utilize data obtained from agencies and outside sources to optimize commission rates and operational performance of the portfolio
  • Examine and challenge core assumptions in financial models, introduce rational methodologies, and deliver timely and accurate forecasting
  • Understand key performance drivers to uncover risks and opportunities and proactively recommend changes to department operations
  • Create executive level presentations to present complex analysis in a clear and concise manner
  • LI-GA-KS1We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Meet Some of T-Mobile's Employees

Hendrik P.

Radio Frequency Engineer

Hendrik upgrades and deploys T-Mobile technologies. He works with contractors to seamlessly implement the latest and most efficient customer-friendly technology specifications across various sites.

Luis A.

Human Resources Business Partner

Luis supports T-Mobile’s frontline retail business in the Southern U.S. region. He manages and develops successful HR organizational policies that let T-Mobile districts shine.

Back to top