Assoc Install Technician- San Fernando Valley, CA T-Mobile H&E

Job Description:

The Installation Technician is responsible for performing in-home installations, ensuring any issues are resolved quickly, and educating the customer on our product and technology. You play an integral role in creating an exemplary customer experience with each and every installation. We provide a vehicle, tools, uniform, mobile device, and much more!

Responsibilities:

We're especially interested in your abilities with some or most of the following:

  • Understanding of set-top-box systems
  • Performing all in-home installations
  • Understanding DOCSIS, WiFi and MoCA
  • Understanding of home networking
  • Ensuring safety practices are followed
  • Helping design processes for efficiency and customer satisfaction


Qualifications:

Required Skills & Qualifications:
  • Excellent written and verbal communication skills
  • Outstanding customer service skills
  • Must possess valid driver's license in the State you are seeking employment

You will fit in well at T-Mobile Home and Entertainment if at least a few of the following describe you:
  • Adaptable
  • Collaborative
  • Ambitious
  • Inventive
  • Resourceful
  • Attitude and Aptitude to learn


Minimum Qualifications:

At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Must have and maintain a clean driving record & driver's license. Work day, afternoon and graveyard shifts, weekend shifts, on-call, and holidays. This position requires mobility (standing, walking, climbing, etc.); the ability to get from one place to another; bending, turning, twisting of your neck or at the waist; squatting, crawling, and kneeling; balancing and maintaining equilibrium; being able to feel, grasp, reach with hands and arms (outwards and/or upwards). Lift, carry, push or pull objects weighing no more than 75 pounds. Climbs stairs or stepladders to reach equipment and cable trays. Work in all weather conditions and in remote areas.

Company Profile:

As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com

EOE Statement:

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.


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