Assoc Install Tech, Home & Entertainment - Detroit, MI
Join a world-class team of innovators and industry experts that are creating a next generation cable company. T-Mobile Home + Entertainment (H+E) is looking for individuals who are passionate about changing television landscape and want to enable consumers to engage with their TVs, tablets and other devices in ways that incite the imagination. If you enjoy working in a collaborative, tight knit and execution oriented technical position then this is the right environment for you.
The Associate Installation Technician is responsible for performing in-home installations, ensuring any issues are resolved quickly, and educating the customer on our product and technology. You play an integral role in creating an exemplary customer experience with each and every installation. We provide a vehicle, tools, uniform, mobile device, and much more!
We're especially interested in your abilities with some or most of the following:
Understanding of set-top-box systems
Performing all in-home installations
Understanding DOCSIS, WiFi and MoCA
Understanding of home networking
Ensuring safety practices are followed
Helping design processes for efficiency and customer satisfaction
Required Skills & Qualifications:
Excellent written and verbal communication skills
Outstanding customer service skills
Must possess valid driver's license in the State you are seeking employment
You will fit in well at T-Mobile Home + Entertainment if at least a few of the following describe you:
Attitude and Aptitude to learn
High School or GED
As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com
We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
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