Analyst, Business Contract Management

As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.comThe Analyst is responsible for the dealer/business contract and sales code life cycle. The Analyst will partner with Sales leadership, CSCA Senior Analyst, CSCA support team and various functional teams across T-Mobile to drive accurate and effective agreement drafting and data integrity. The Analyst will proactively guide the sales team through the contract and sales code life cycle to ensure appropriate payouts to Dealers and billing for Business Customers. The Analyst will direct data entry work to the CSCA support staff as appropriate and will work with the CSCA Senior Analyst to successfully launch new sales initiatives as needed.Required:

Excellent verbal, written and interpersonal communication skills; must be able to adjust appropriately for different audiences.

Self-motivated, ability to work both independently and with others,attention to details and time management

Proficient with Microsoft Word, Excel, and PowerPoint

Ability to manage several projects/deadlines simultaneously. Process improvement experience


Access, Visio, SharePoint and SQL queries

Experience usingSalesforce, SAP CRM & SAP ECC


Bachelors Degree preferred or 2 years of equivalent work experience

  • LI-GA-SH2

Proactively provide account status and reporting to business partners to drive shortened contract execution times and to confirm data is flowing downstream correctly. Proactively support initiatives to increase data integrity that ensures accurate Dealer payout or Business customer billing.

Build relationships with key business partners in Sales, Legal, Dealer Financial Services, Real Estate, Business Care, Business Operations and Sales Operations in order to gain consensus on functional components and issues, with the goal to minimize potential risk to T-Mobile. Leverage partnerships to resolve contractual and codes issues with Business Accounts and Dealers.

Own the Dealer/Business contract and sales code life cycle, which includes but is not limited to, determining and gaining consensus regarding the appropriate contract type and associated negotiated items for the Dealer or Business Account. The Analyst will process sales code requests and perform troubleshooting activities to ensure downstream systems reflect the correct data. In addition, drafting contracts, requesting contracts from Legal, driving contract execution with Sales, Business Accounts and Dealers, monitoring contract and amendment status as well as directing CSCA Support team on data entry work required within different applications. This position will also review agreements to ensure accuracy and that they reflect the true business vision of executive management. Legal expertise preferred.

Responsible for the creation and maintenance of process documentation as needed. Proactively train sales managers and partners on processes to gain efficiency.

Act as the day to day point of escalation for sales codes, contract and amendment issues for key business partners as well as provide data operational support to CSCA’s offshore support team. Can identify opportunities for synergy and integration to promote speed to market.

Also responsible for other Duties/Projects as assigned by business management as needed.We Take Equal Opportunity Seriously – By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

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