Analyst, Business Analysis

As America’s Un-carrier, T-Mobile US, Inc. (NYSE: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 58 million wireless subscribers and provides products and services through 70,000 points of distribution.Analyst, Business Analysis

The Analyst is responsible for the Dealer/Business/Government contract and sales code life cycle. The Analyst will partner with Sales leadership, CSCA Senior Analyst, CSCA support team and various functional teams across T-Mobile to drive accurate and effective agreement drafting and data integrity. The Analyst will proactively guide the sales team through the contract and sales code life cycle to ensure appropriate payouts to Dealers and billing for Business and Government Customers. The Analyst will direct data entry work to the CSCA support staff as appropriate and will work with the CSCA Senior Analyst to successfully launch new sales initiatives as needed.Bachelor’s degree

3 years of experience

Contract review and contract management experience

Excellent verbal, written and interpersonal communication skills; must be able to adjust appropriately for different audiences.

Ability to work independently, great attention to detail.

Proficient with Microsoft Word, Excel, Visio, PowerPoint

Ability to manage several enterprise projects and internal initiative deadlines simultaneously


Understanding of Government contracting and key business processes

Access, SharePoint and SQL queries

SAP CRM and Sales ForceOwn the Dealer/Business/Government contract and sales code life cycle, which includes but is not limited to determining and gaining consensus regarding the appropriate contract type and associated negotiated items for the Dealer or Business/Government Account. The Analyst will maintain the contract and sales code database and contract hierarchy, draft contracts, request contracts from Legal, drive contract execution and monitor agreement status. This position will also review agreements to ensure that important contract terms are drafted and captured in the system accurately and that they reflect the true business vision of executive management. The Analyst will also process requests and perform troubleshooting activities to ensure downstream systems reflect the correct data.

Proactively provide account status and reporting to business partners to drive shortened contract execution times and to confirm data is flowing downstream correctly. Proactively support initiatives to increase data integrity that ensures accurate Dealer payout or Business and Government customer billing.

Build relationships with key business partners in Sales, Legal, Dealer Financial Services, Real Estate, Business Care, Business Operations and Sales Operations in order to gain consensus on functional components and issues, with the goal to minimize potential risk to T-Mobile. Leverage partnerships to resolve contractual and codes issues with Business/Government Accounts and Dealers.

Responsible for the creation and maintenance of process documentation and workflow as needed. Proactively train sales managers and partners on processes to gain efficiencies.

Act as the day to day point of escalation for sales codes, contract and amendment issues for key business partners as well as provide data operational support to CSCA’s offshore support team.

We Take Equal Opportunity Seriously – By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Meet Some of T-Mobile's Employees

Janice L.

Senior Communications Manager

Janice manages research and communications for T-Mobile’s Enterprise IT Division, produces videos for the internal website, and oversees the technology intern program.

Vandana T.

Sr. Technical Product Manager

Vandana drives T-Mobile’s end-to-end wireless product development from design through production, including program management, quality assurance, software development and technical product support.

Back to top