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Tillster

Director Product Development

Director Product Development
Location:  Los Angeles, CA

As a Director, Product Development for our on-prem ordering product, you will lead product research, strategy, information architecture development and interaction design to create simple, easy to use products that provide exceptional in-store experience. You will manage multiple projects through all stages of development: from incubation to final production, & delivery and are responsible for overall quality, innovation and creative vision. 

About the role:

  • Collaborates with sales, marketing, customer success, strategic product management, technical product management, business development and other departments to determine competitiveness of new technologies and to develop new products.
  • Maintains knowledge of current and emerging trends in the industry, including all relevant areas of fast-casual restaurant industry and all relevant areas of the dining industry that might be incorporated as new technologies into future features.
  • Lead new product initiatives and manage planning through initial launch and hand-off to Tillsters onboarding and support teams.
  • Coordinate market intelligence through strong working relationships with the data analytics, marketing and sales team.
  • Establishes strong cross-functional partnerships to drive product from concept to launch. Oversees cross-functional team throughout each step of the development process in collaboration with a project manager.
  • Participate in strategic teams across the company.
  • Participate as a contributor to an interdisciplinary team that includes other designers, product management, business strategists and software developers.
  • Manage story creation, sprint groom and sprint planning activities related to the product development roadmap as well as sustaining activities related to this product.
  • Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.
  • Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
  • Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.

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Professional Requirements:

  • 8+ years experience with hands-on product design for software development; previous experience in restaurant industry a plus.
  • Has lead and managed global complex product development and deployment activities that encompass product hardware design through procurement as well as software development for said product line.
  • In depth knowledge of experience and interaction design processes and methodology, across a wide variety of ecosystems and platforms.
  • Knowledge of capabilities and limitations of web and mobile technologies, such as HTML, CSS, JavaScript, and Apple and Android IOS development.
  • Excellent communication and organization skills
  • Inspiring, open minded, hard-working, collaborative and passionate
  • MS/MBA preferred

About Tillster:

You may not know Tillster, but you know the brands we work with – Burger King, Pizza Hut, KFC, Taco Bell, California Pizza Kitchen and over 40 of the largest brands in the restaurant space domestically and globally.  We develop the tools and services to help them create personalized relationships with their guests and keep them returning, buying more and feeling engaged.  When you consider how many times people touch these brands daily, you have a keen understanding of the vast amounts of data we engage with and the opportunity to provide meaningful insights to drive real change for these brands and the restaurant space overall.  In fact no one, touches more guests, across more global brands than we do. 

As a Tillster employee you will be entering an exciting growth stage company with US offices in San Diego, CA, Los Angeles, CA and Atlanta, GA and world class, global customers throughout North America, Europe and Asia-Pacific.

We offer the opportunity to work with talented, solutions oriented colleagues, cutting edge technology, data and consumer experiences, some of the world’s most admired brands, and to create positive disruption in huge market – a $683B industry in the US and a global foodservice market place projected to grow from $2.6T worldwide sales in 2012 to $3.4 trillion by 2017.

We offer competitive salaries, pre-IPO equity, Fortune 500 level benefits and the opportunity to grow, contribute and drive results.  We will be happy to consider you as a new addition to our growing team. 

Please visit our website at http://www.Tillster.com

“Welcome to Tillster.  Tillster is the global leader in customer engagement programs and self-service ordering for the quick service restaurant and casual dining industries. The company provides multi-channel, market-specific digital solutions for ordering, payment, loyalty and lifecycle management that integrate across online, mobile, tablet, kiosk and call center platforms.”

IND123


 

Job ID: ojWc2fwd
Employment Type: Other

This job is no longer available.

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