TikTok Shop - Business Analytics Manager, Strategy & Analytics, EMEA
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Responsibilities
The E-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth can not be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join the Strategy & Analytics team based in EMEA.
The Strategy & Analytics team for Global Commerce plays a core role in analyzing industry trends, setting business targets and reviewing business performance in the UK and Europe. This team is responsible for both quartlerly/yearly and long term targets. It is a highly cross-functional team, with exposure to a multitude of business teams and stakeholders. As a member of this team, you will be focusing on key metrics as well as deep-drives and overall analysis of TikTok Shop EMEA.
Responsibilities:
- Working with business teams, using data-driven insights to provide them with recommendations, support business reviews and decision-making.
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- Develop short-term and long-term plans for the scale and revenue targets of TikTok's e-commerce business in EMEA.
- Track performance on a regular basis, identify issues and provide resolutions.
- Conduct in-depth analysis of commerce business, including traffic efficiency, user behaviour, merchant operation, etc.
- Collaborate with cross-functional teams to build short-term and long-term strategic plans and drive high impact projects.
- Provide support for business growth through internal and external research and competitor benchmarking.
- Analyse and draw conclusions from diverse data sets and understand how to brief and work with specialists to solve complicated problems.
- Project Leadership: Overseeing strategic project efforts within the team and leading collaboration with cross-functional partners across different markets.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above, with more than 3 years of work experience, ideally within an e-commerce or similar environment.
- Extensive experience in at least one major analytical tools such as SQL, PowerBI, Tableau, and/or Python.
- Proven ability to conduct in-depth analysis to create detailed in insights, set targets and track business performance on a regular basis.
- Leading and coaching teams in projects related to e-commerce, commercial and data analysis.
- Strong communication skills, excellent logical thinking ability with a sensitivity to data and ability to quickly adapt to business requirements.
Preferred Qualifications:
- Experience within social commerce or CPG industries.
- Self-starter, rapid learner and able to navigate ambiguous work environments with high degrees of judgement and critical thinking.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.