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Product Operations & Strategy Lead

Los Angeles, CA


TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. Join us.

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About the Team:
We're looking for a team lead who has experience launching user-facing products to oversee go-to market and product improvement operations. Your team will be responsible for project managing the launch of new product features and their future growth and iterations across both artist, creator and user experiences.

You will be responsible for our music distribution operations for North America, Australia & New Zealand. This includes providing end-to-end support for artists, label partners, music distribution clients, digital service providers, and distribution infrastructure as needed.

- Oversee the North America, Australia & New Zealand Product Operations & Strategy team focused on our music distribution and engagement/monetization products.
- Work with PM leaders and data teams to define strategy, leverage user insights, and create product roadmaps and operational processes for your product areas.
- Lead and develop a team of distribution and product operations specialists.
- Support internal Product and Development teams to improve and iterate the tools and features of SoundOn and our Artist focused products and services.
- Maintain strong knowledge of our tech stack and proprietary systems, products and processes.
- Help troubleshoot and proactively identify any issues involved in the product development and distribution processes between internal stakeholders, external clients and distribution partners.
- Build and maintain healthy partnerships with our stakeholder teams in Product, Engineering, Content, Marketing, PR, Legal and TnS to guarantee market readiness for product launches, including communications, trainings and support during rollout.


- 7+ years of experience in product operations, including music distribution experience.
- Have proven product operations leadership and cross-functional collaboration experiences
- A proven track record of formulating product vision, defining and executing product operations strategies, ideally in a consumer product setting with a large user base
- Deep knowledge of all operations tied to product development, music and digital distribution infrastructure.
- Strong understanding of music digital rights management including legal and operational aspects.
- Demonstrated reporting and organizational skills with the ability to work efficiently in a high paced, distributed and team-oriented environment.
- Proficiency in data management platforms and familiarity with DDEX, XML, and other metadata standards preferred.
- Great attitude, incredible passion and enthusiasm for people, technology, process, and music.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $125000 - $190000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Client-provided location(s): Los Angeles, CA, USA
Job ID: TikTok-7233862254649936184
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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