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Fraud Data Steward

AT TIAA
TIAA

Fraud Data Steward

Charlotte, NC


The Lead Data Quality and Governance Analyst manages large projects and processes relating to the assessment, improvement and governance of quality and ongoing fitness-for-purpose of data, ensuring adequate data quality is maintained so that data can effectively support business processes. As a subject matter expert in data quality and governance, this job directs the design and implementation of master data management solutions in order to maintain a common, firm-wide data standard. This job coaches, reviews and delegates work to lower level team members and influences the team to implement new processes and methodologies as needed.

Key Responsibilities and Duties

  • Leads the implementation of tools and processes to maintain firm-wide data standards.

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  • Strengthens the organization's data governance capabilities to ensure that high data quality exists throughout the complete lifecycle of the data and that data controls are implemented to support business objectives.

  • Ensures business process, system support and data quality governance for master data through data coordination and integration to ensure efficient processes and consistent data flows to business and stakeholders.

  • Oversees the development of reports and dashboards to identify key business metrics, trends and analytical needs, and optimizes dashboard reporting for operations and management to enable data driven decision making.

  • Monitors data quality metrics, executes data quality audits and advises on process improvements in relation to master data processes.

  • Evaluates master data management metrics and provides recommendations regarding opportunities for strengthening data integrity, quality and availability across the enterprise.

  • Reviews and contributes to reports for management to quantify and articulate the business impact of data quality issues.
  • Educational Requirements
    • University (Degree) Preferred
    Work Experience
    • 5+ Years Required; 7+ Years Preferred
    Physical Requirements
    • Physical Requirements: Sedentary Work

    Career Level
    8IC

    Preferred Qualifications:

    • Experience in Fraud area/business knowledge of financial services company
    • Strong technical, analytical and business skills.
    • Experience writing complex queries in Oracle, Excel, Visio & scripting.
    • Experience in Hadoop big data, ability to work with JSON/XML structures, structured and unstructured data.
    • Experience using hive, hue, impala, SQOOP, Spark, python.
    • Experience using tools such as SQL developer, Splunk, Tableau, denodo.
    • Experience identifying critical data elements, knowledge of Data quality and data governance techniques
    • Self-starter, Quick learner and able to glean insights from the data and present it clearly.
    • Demonstrated oral and written communication skills and ability to understand process flows and data flows.
    • Ability to hit the road running without the need for extensive training
    • Strong Communication skills
    • Experience working with offshore teams
    • Kafka and Splunk understanding  preferred
    • Experience with data quality concepts, best practices and tools
    • Familiarity with Financial services products such as Retirement, brokerage, Mutual funds and Retirement products a big plus.
    • Experience with Fraud prevention and management; demonstrated knowledge of data structure, data systems/tools and related software and data management policies and practices in a complex organizational environment preferred
    • Deep understanding of how data supports business strategy & how data  is used within business processes and its impact
    • Communication and conflict resolution skills.
    • Effective time management & maintaining a focus on high standards and quality

    Potential Salary: $132,100.00 USD

    Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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    Company Overview

    TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

    COVID-19 Vaccination

    TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

    Benefits and Total Rewards

    The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

    Equal Opportunity

    We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

    Read more about the Equal Opportunity Law here.

    Accessibility Support

    TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

    If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

    Phone: (800) 842-2755

    Email: accessibility.support@tiaa.org

    Privacy Notices

    For residents of California, please click here to access the TIAA CA Applicant Privacy Notice.

    For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.

    For all other residents, click here to access the Applicant Privacy Notice.

    Job ID: e118ac187d2497343e65b3eb38a378972c2db312b694b165d52aa36172cc0148
    Employment Type: Other