Develops and evaluates equipment and processes to improve the safety, reliability, and maintainability of products and systems.

Key Responsibilities and Duties

• Planning reliability tests and conducting analyses of field failures while developing and administering reliability information systems for failure analysis and performance improvement.


• Identifying quality or service related issues. Reporting and communicating them to other departments and prioritizing as required for containment, correction, and prevention.


• Conducting or coordinating root cause analysis and reliability testing; analyzing and communicating results and recommendations.


• Leading internal audit projects; conducting the implementation of inspection techniques and providing training and coaching to others.

• Vocational and/or Technical Education Preferred

• 3+ Years Required; 5+ Years Preferred

• Physical Requirements: Sedentary Work

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space. 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.

For all other residents, click here to access the Applicant Privacy Notice.