Advisory Consultant II
The Advisory Consultant II is a position in the Investment Advisory Center that enhances the enterprise advice capabilities to serve clients with high net worth and complex needs. This job is under TIAA's Registered Investment Advisor (RIA) and Broker-Dealer group and delivers a range of episodic and comprehensive advice for TIAA clients and prospects. The Advisory Consultant II works as part of a small team dedicated to a more complex, targeted client segment with specialized needs and leverages enhanced blended digital solutions. This job is responsible for retention, asset growth, delivering advice, and client experience as measured in client engagement surveys.

During your initial period of employment, you will receive training on TIAA's products and the role will be non-exempt – meaning you will be paid on an hourly basis and eligible for overtime pay. After the training period has concluded, based on the client-facing duties of the position, the role will be exempt and you will be paid on a salaried basis at the same rate (i.e., your weekly salary will be equal to your hourly rate multiplied by 40) and you will no longer be eligible for overtime pay.

• Provides a range of episodic advice to TIAA participants regarding a full, holistic financial plan.


• Engages clients face-to-face via video chat, balancing inbound and outbound responsibilities to best serve and grow assigned book of business.


• Drives asset growth, retention, retail product adoption, and lifetime income solutions.


• Ensures a world class advisory experience as measured by Net Promoter Scores.


• Assesses a broad spectrum of client needs to determine the most appropriate solutions for the client (need for a full plan, episodic advice, and/or tailored individual TIAA investment and financial wellness needs (Managed Accounts, IRAs, Banking, Brokerage, 529, Protection, Debt Management, etc.)).


• Makes referrals to appropriate partners within the organization (i.e. Wealth Management Advisors, TIAA Bank, and Insurance).

• University (Degree) Preferred

• 3+ Years Required; 5+ Years Preferred

• SRC Indicator: Series 7; Series 63; Series 65; Series 66

• Physical Requirements: Sedentary Work

COMPANY OVERVIEW:

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields.  We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

POSITION SUMMARY:

The Advisory Consultant II is the most senior advisory role in the Individual Advisory Center and is designed to enhance the enterprise advice capabilities to serve clients with high net worth and complex needs. This role will be under TIAA’s Registered Investment Advisor (RIA) and Broker-Dealer and will deliver a range of episodic and comprehensive advice for TIAA Clients and prospects via MoneyGuide Pro (currently Life Goals Analysis).   

The consultant will work as part of a small team dedicated to a more complex, targeted client segment with specialized needs and will leverage enhanced blended digital solutions.  They will engage clients face-to-face via video chat, balancing inbound and outbound responsibilities to best serve and grow their assigned book of business. They are responsible for retention, asset growth, delivering advice, referrals, and client experience as measured in client surveys. The mission of the IAC is to serve more clients, serve earlier, and serve more efficiently. We do this by putting our clients’ needs first, and creating a plan to align them with appropriate solutions to meet their short term and long term financial goals.

KEY RESPONSIBILITIES:

• Provide a range of episodic advice to a full holistic financial plan to TIAA participants.
• Drive asset growth, retail product adoption, and lifetime income solutions.
• Ensure a world class advisory experience as measured by Net Promoter Scores.
• Assess a broad spectrum of client needs determine the most appropriate recommendation for the client (need for a full plan, episodic advice, and/or tailored individual TIAA  investment and financial wellness needs (Managed Accounts, IRAs, Banking, Protection, Debt Management, etc.). 
• Make referrals to appropriate partners within IAC, TFS Wealth Management Advisors, TIAA Bank, and Insurance.

QUALIFICATIONS:

Required Qualifications:

• 3+ years of experience in financial services
• Active FINRA Series 7 and Series 66 (or combination of 63 & 65) registrations. State health and life insurance licenses must be obtained within the first 120 days as a condition of employment, but preferred at time of application.

Preferred Qualifications:

• Bachelor’s Degree
• 5+ years of experience in financial services
• Prior advisor/consultant experience
• Knowledge of institutional retirement plans
• MoneyGuidePro, and or experience with other advice planning tools

Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the Equal Employment Opportunity Law.

If you need assistance applying due to visually or hearing impaired, please email Careers Help.

We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For residents of California, please click here to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.

For all other residents, click here to access the Applicant Privacy Notice.