Product Manager

Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. Every day we rally around the impact Thumbtack has on people’s lives - from house cleaners, to yoga instructors to general contractors, we’re helping small businesses grow and thrive. Join our growing team in the quest to build THE destination for anything you need done.

About the Product Team

Our product team is small but mighty. We partner with engineering, design, analytics and more to craft a marketplace that delivers over a billion dollars in business to our pros while helping millions of customers get their projects done each year.

About the Role

Do you want to work in a highly collaborative environment to reinvent how a large piece of the local economy works? We’re looking for a product manager to partner with engineers and designers to develop great solutions for Thumbtack’s customers and professionals. You’ll work on a variety of projects across the product with a diverse set of team members.

Responsibilities

  • Partner with engineers and designers to ideate, prioritize and deliver great solutions for our customers and professionals
  • Define and analyze key metrics to inform decision-making and measure success
  • Conduct user research and lightweight tests to scope and prioritize product initiatives
  • Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects
  • Wear many hats and be key organizational glue

Must-Have Qualifications

  • 3+ years of product management experience building consumer web/mobile products
  • Excellent user-centric design and product sense
  • Excellent analytical skills to break down and solve complex problems
  • Proven ability to collaborate cross-functionally
  • Excellent written and oral communication skills
  • Excellent business judgement
  • Ability to work in a fast-paced and dynamic environment

Nice-to-Have Qualifications

  • Experience working in a marketplace business
  • Experience working at a high-growth startup

More About Us

Thumbtack is a local services marketplace that connects customers who need to get things done with local, skilled professionals who can help. From plumbers and painters to DJs and personal trainers, Thumbtack helps millions of customers find the right professional for their project in over 1,000 categories. Founded in 2009 and headquartered in San Francisco, Thumbtack is backed by over $250 million in investment from Sequoia Capital, Google Capital, Tiger Global Management, Javelin Investment Partners and Baillie Gifford.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Meet Some of Thumbtack's Employees

Marian S.

Marketing Manager

Marian works on Thumbtack's Relationship Marketing Team. She engages and builds client-relationships with Thumbtack pros—collecting and sharing success stories through the company's newsletters and blogs.

Yue Z.

Product Manager

Yue oversees Thumbtacks engineers and designers, supervising product planning and execution. She ensures current and future products function smoothly and successfully support Thumbtack’s outlined business goals.


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