Analytics Manager, Business Intelligence

Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. Every day we rally around the impact Thumbtack has on people’s lives - from house cleaners, to yoga instructors to general contractors, we’re helping small businesses grow and thrive. Join our growing team in the quest to build THE destination for anything you need done.

About the Analytics Team

Thumbtack’s Analytics team is a tight-knit group charged with empowering Thumbtack to use data to guide decisions. We collaborate with teams across the company on a wide variety of impactful projects; everything from exploring click-level data to improve a user experience to evaluating the impact of a new business model on company performance. This role is about so much more than creating dashboards - it’s telling the story of our business in a way that inspires action.

About the Role

We want you to build and lead a new Business Intelligence team. You’ll be expected to develop a foundational, strategic vision for how we can continue to scale our world-class data environment. You’ll collaborate with our Data Engineering team on designing our data warehouse and implementing a portfolio of tools to empower analysts across the company to access information. You’ll also assume responsibility for measuring and reporting on key company-level trends directly to our leadership team. We’re looking for a skilled analyst and leader who can blend deep technical understandings with a bias for action and a strong sense of collaboration. Over time, we’ll expect you to grow a team and serve as a role-model for sound decision-making, coaching and inspired analysis.

Responsibilities

  • Design and maintain a data warehouse that supports a rapidly evolving product - with help from a stellar data engineering team
  • Own and manage a portfolio of tools which empower analysts across the company
  • Grow and nurture a collaborative community of data analysts that thrive by learning from one another
  • Translate analysis into compelling narratives which explain company-wide trends to our leadership team
  • Help recruit, coach and inspire a team of world-class analysts

Must-Have Qualifications

  • BA/BS degree and exposure to Economics, Math, Statistics,  Computer Science
  • 5+ years experience working in business intelligence, analytics, data engineering, or a similarly quantitative role
  • Proficient using SQL to query large data sets
  • Experience designing and maintaining data warehouses and tooling infrastructure
  • Capable project manager, can juggle a set of diverse projects with a strong track record of delivering against aggressive timelines
  • Excellent communicator, attentive listener and compelling explainer

Nice-to-Have Qualifications

  • Experience leading teams and mentoring other analysts
  • Experience in an online marketplace or similar consumer technology company
  • Proficient in scripting languages such as R, Python or Scala
  • Proficient in web data visualization technologies such as D3.js

More About Us

Thumbtack is a local services marketplace that connects customers who need to get things done with local, skilled professionals who can help. From plumbers and painters to DJs and personal trainers, Thumbtack helps millions of customers find the right professional for their project in over 1,000 categories. Founded in 2009 and headquartered in San Francisco, Thumbtack is backed by over $250 million in investment from Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners and Baillie Gifford.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 


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