Store Specialist

About thredUP:

thredUP is the largest online marketplace for secondhand clothing. We make buying and selling a cinch for millions of women across the globe. The company resells more than 35,000 brands across hundreds of categories at up to 90% off the original retail value. Headquartered in downtown San Francisco and backed by world-class investors, thredUP is reinventing the secondhand clothing industry and inspiring a new generation of consumers to think secondhand first.

About the Role:

We are seeking fun, fashionable and energetic people who want to be part of reinventing the retail experience and inspiring a new generation to think second hand first.

**STORE OPENING SUMMER 2018**

A day in the life...

  • Provide the best in-person shopping experience for customers, from finding the perfect outfit to maintaining store floor
  • Brand education: help develop effective tools to educate customers on our store and clean-out process
  • Signing up new customers to our online platform, educating consumers and providing insights from the field

Friends would describe you as…

  • A team player with excellent communication and influencing skills
  • Constantly sharing new brands or companies with your friends and getting them hooked with your enthusiasm
  • A natural planner, you’re the go-to for organizing events
  • Empathetic, you would tell someone when they have spinach in their teeth
  • Always looking for ways to improve and make things more efficient
  • Honest and self motivated

You enjoy...

  • Connecting with customers and finding ways to make others smile
  • Fashion and putting great outfits together
  • Learning and trying new things
  • Working independently and on a team

You are searching for…

  • An opportunity to work with people and improve the customer experience
  • A fast-paced challenge that will push you out of your comfort zone
  • An opportunity to educate and inspire people to change the way they shop
  • A team of creative, smart teammates who will keep you laughing and also tell you when you need to stepUP

The Must-Haves

  • A 4-year college degree or applicable experience
  • Experience in education or teaching, whether it was tutoring or teaching salsa dance
  • A great work ethic and aren’t afraid to get your hands dirty
  • An eye for fashion and ability to work with and understand styles outside of your personal style
  • Technologically-savvy and resourceful
  • Strong communication skills both verbal and written
  • Full-time availability including nights and weekends

About thredUP:
thredUP, based in San Francisco, is the leading online marketplace for buying and selling like-new women’s and kids’ clothing. thredUP was founded in 2009 and currently employs nearly 1,000 people across its corporate office and distribution centers. To date, thredUP has raised $125 million from top-tier investors, most recently closing an $81M equity investment from Goldman Sachs.

thredUP’s mission is to inspire a new generation of consumers to think secondhand first. We are achieving this mission for sellers by being the most convenient solution for busy moms to “clean out” their closets, get organized and do good in the process. For buyers, thredUP has the widest and most affordable selection of secondhand clothes in all the name brands customers want to own. thredUP accepts more than 25,000 brands and puts tens of thousands of unique items online every day.

thredUP’s revenues have been growing rapidly, and with a world-class team that includes investors and executives from Netflix, Virgin, DVF, GAP and Sephora we are the clear leader in the online secondhand apparel market. We’re just getting started.

Meet Some of thredUP's Employees

Dan D.

VP, Engineering

Dan and his team work with colleagues across the organization to brainstorm and develop empowering engineering solutions for thredUP and its stakeholders.

Jose R.

Distribution Center Manager

Jose oversees the thredUP distribution center in Mechanicsville, Pennsylvania—sending out orders and sorting new materials as they arrive at the facility.


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