Retail Associate

About thredUP:
thredUP is the largest online marketplace for secondhand clothing. We make buying and selling a cinch for millions of women across the globe. The company resells more than 35,000 brands across hundreds of categories at up to 90% off the original retail value. Headquartered in downtown San Francisco and backed by world-class investors, thredUP is reinventing the secondhand clothing industry and inspiring a new generation of consumers to think secondhand first.

About the Role:
We are seeking fun, fashionable and energetic people who want to be part of reinventing the retail experience and inspiring a new generation to think second hand first.

**STORE OPENING NOW** Hiring Immediately!

Friends would say you are…

  • A team player with excellent communication and influencing skills
  • Constantly sharing new brands or companies with your friends and getting them hooked with your enthusiasm
  • A natural planner, you’re the go-to for organizing events
  • Empathetic, you would tell someone when they have spinach in their teeth
  • Always looking for ways to improve and make things more efficient
  • Honest and self motivated

You enjoy...

  • Connecting with customers and finding ways to make others smile
  • Fashion and putting great outfits together
  • Learning and trying new things
  • Working independently and on a team

You are searching for...

  • An opportunity to work with people and improve the customer experience
  • A fast-paced challenge that will push you out of your comfort zone
  • An opportunity to educate and inspire people to change the way they shop
  • A team of creative, smart teammates who will keep you laughing and also tell you when you need to stepUP

A day in the life…

  • Creates a welcoming environment by greeting and approaching customers
  • Exceeds customer expectations by providing assistance with a positive attitude
  • Provide the best in-person shopping experience for customers, from finding the perfect outfit to maintaining store floor
  • Demonstrates timely follow-up and follow-through on customer requests and commitments
  • Brand education: help develop effective tools to educate customers on our store and clean-out process
  • Signing up new customers to our online platform, educating consumers and providing insights from the field

The Must-Haves

  • A 4-year college degree or applicable experience
  • Previous retail experience preferred
  • A great work ethic and aren’t afraid to get your hands dirty
  • An eye for fashion and ability to work with and understand styles outside of your personal style
  • Technologically-savvy and resourceful
  • Strong communication skills both verbal and written
  • Motivated and results driven
  • Strong attention to detail



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