Product Manager

The Business Goal For The Role

 

ThoughtWorks is a strategic partner for organizations developing ambitious technology driven innovation. We bring together strategy, design, technology and adoption in one agile innovation team, tackling unique boundary-pushing opportunities.

Early in an innovation initiative there are two key drivers of success.  First, stretching beyond small ideas. Second, making sure that a bold vision can be made actionable. As a Product Strategist, you are responsible for both.

 

You also own taking the idealized vision and guiding the creation of a tangible product innovation. In a fast moving and changing agile development environment, you are the steady voice for a product’s customer value, assuring that the product being built maintains continuity with the Client’s business objectives. You provide big picture, systems thinking to the team, translate strategic guidance into actionable activity, and guide the active response to customer and Client feedback.

As as a Product Strategist you also leverage insight, know-how, and and negotiation across the entire effort to develop elegant responses for messy innovation challenges that cross the business, design, and technology domains.

 

Throughout the engagement you may also work with innumerable functions in the Client’s organization, like Marketing and Finance, to communicate and help deliver on the business vision.

 

In other words, as a Product Strategist you will ensure that the activity is software development delivers on the business vision (e.g. customer engagement, revenue increase) behind it.

 

Experience 

10 to 14 years work experience in the IT industry with minimum of 5  years relevant experience in Product Management.

What Would You Do?

Starting early in the sales cycle (often in the first client meeting) and continuing through the beginning of software development, you will lead collaborative working sessions, leveraging a big picture outlook and systems thinking to bring order to messy and incomplete information.

 

You will play a key role in guiding the client, a business leader with big innovation needs, to imagine unique and original opportunities to create value. You are not expected to be the expert with all the answers. Instead, a multi-disciplinary background allows you to guide a joint exploration of ideas that moves between different business, design and technical perspectives.

As a Product Strategist, you will evangelize complex ideas and abstract strategies by making them tangible, drawing on narrative storytelling, visual thinking, and strong presentation skills.  As the innovation effort moves into delivery you will work to sustain, update and extend the vision.

A Summary of Key Activities

  • Create A Map of Their World: Take a client’s messy world, organize it, and lay it out for inspection. Create a structured view of a complicated opportunity space that provides a framework for thinking about market needs and solutions.
  • Shape Powerful Opportunities: Go beyond brainstorming.  Guide participants in imagining complex opportunities that break with conventional and incremental thinking.
  • Architect a Big Picture Solution: Help determine which ideas are most powerful and worthy of pursuit.   Take those ideas and create a holistic view of a solution that can guide planning.  
  • Develop an Actionable Approach:  Select an appropriate action strategy for implementing the innovation, including success metrics. Prepare for quick action and short iterative cycles of learning.
  • Be an Evangelist for the Vision:  Help clients build a business cases and powerfully tell the opportunity story in terms stakeholders (e.g. Marketing, Finance) will understand.
  • Prepare the financial rationale for investments. Make investment recommendations to the Client.
  • Guide Iterative Product Change: Guide product pivots. On ongoing basis identify and solve issues that span multiple parts of the product. Be an agent of collaborative problem solving.
  • Tell the Product Story: Craft and sustain a narrative of the overall product value and approach.
  • Stretch the Opportunity: Be a source of new ideas and possibilities for Business Clients. Extend the reach of the engagement beyond technology issues and the immediate project.

Your Traits

  • You see existing systems, practices and thinking as malleable.
  • You get a buzz from cool ideas, elegant solutions, and creative synergies.
  • You have a history of connecting people who work in different spaces.
  • In creative situations, people quickly come to like and respect you.
  • You have a multidisciplinary background that is sometimes hard to explain.
  • You have a history of making stuff that exceeds the ambitions of your peers.
  • You have an embarrassingly varied background and a rambling curiosity.
  • You explain hard things clearly and persuasively to varied stakeholders.
  • You have high emotional intelligence, even in stressful situations.
  • You move easily between details and the big picture, creating elegant solutions to complex and messy problems.
  • You see patterns in chaos, compulsively exploring untapped opportunities and recognizing problems that others miss.
  • You tenaciously pursue a vision you believe in.

The Business Goal For The Role

ThoughtWorks is a strategic partner for organizations developing ambitious technology driven innovation. We bring together strategy, design, technology and adoption in one agile innovation team, tackling unique boundary-pushing opportunities.

Early in an innovation initiative there are two key drivers of success.  First, stretching beyond small ideas. Second, making sure that a bold vision can be made actionable. As a Product Strategist, you are responsible for both.

 

You also own taking the idealized vision and guiding the creation of a tangible product innovation. In a fast moving and changing agile development environment, you are the steady voice for a product’s customer value, assuring that the product being built maintains continuity with the Client’s business objectives. You provide big picture, systems thinking to the team, translate strategic guidance into actionable activity, and guide the active response to customer and Client feedback.

As as a Product Strategist you also leverage insight, know-how, and and negotiation across the entire effort to develop elegant responses for messy innovation challenges that cross the business, design, and technology domains.

 

Throughout the engagement you may also work with innumerable functions in the Client’s organization, like Marketing and Finance, to communicate and help deliver on the business vision.

 

In other words, as a Product Strategist you will ensure that the activity is software development delivers on the business vision (e.g. customer engagement, revenue increase) behind it.

What Would You Do?

Starting early in the sales cycle (often in the first client meeting) and continuing through the beginning of software development, you will lead collaborative working sessions, leveraging a big picture outlook and systems thinking to bring order to messy and incomplete information.

 

You will play a key role in guiding the client, a business leader with big innovation needs, to imagine unique and original opportunities to create value. You are not expected to be the expert with all the answers. Instead, a multi-disciplinary background allows you to guide a joint exploration of ideas that moves between different business, design and technical perspectives.

As a Product Strategist, you will evangelize complex ideas and abstract strategies by making them tangible, drawing on narrative storytelling, visual thinking, and strong presentation skills.  As the innovation effort moves into delivery you will work to sustain, update and extend the vision.

A Summary of Key Activities

  • Create A Map of Their World: Take a client’s messy world, organize it, and lay it out for inspection. Create a structured view of a complicated opportunity space that provides a framework for thinking about market needs and solutions.
  • Shape Powerful Opportunities: Go beyond brainstorming.  Guide participants in imagining complex opportunities that break with conventional and incremental thinking.
  • Architect a Big Picture Solution: Help determine which ideas are most powerful and worthy of pursuit.   Take those ideas and create a holistic view of a solution that can guide planning.  
  • Develop an Actionable Approach:  Select an appropriate action strategy for implementing the innovation, including success metrics. Prepare for quick action and short iterative cycles of learning.
  • Be an Evangelist for the Vision:  Help clients build a business cases and powerfully tell the opportunity story in terms stakeholders (e.g. Marketing, Finance) will understand.
  • Prepare the financial rationale for investments. Make investment recommendations to the Client.
  • Guide Iterative Product Change: Guide product pivots. On ongoing basis identify and solve issues that span multiple parts of the product. Be an agent of collaborative problem solving.
  • Tell the Product Story: Craft and sustain a narrative of the overall product value and approach.
  • Stretch the Opportunity: Be a source of new ideas and possibilities for Business Clients. Extend the reach of the engagement beyond technology issues and the immediate project.

Your Traits

  • You see existing systems, practices and thinking as malleable.
  • You get a buzz from cool ideas, elegant solutions, and creative synergies.
  • You have a history of connecting people who work in different spaces.
  • In creative situations, people quickly come to like and respect you.
  • You have a multidisciplinary background that is sometimes hard to explain.
  • You have a history of making stuff that exceeds the ambitions of your peers.
  • You have an embarrassingly varied background and a rambling curiosity.
  • You explain hard things clearly and persuasively to varied stakeholders.
  • You have high emotional intelligence, even in stressful situations.
  • You move easily between details and the big picture, creating elegant solutions to complex and messy problems.
  • You see patterns in chaos, compulsively exploring untapped opportunities and recognizing problems that others miss.
  • You tenaciously pursue a vision you believe in.

 

 


Meet Some of ThoughtWorks's Employees

Ana R.

Client Principal

Ana’s work as a ThoughtWorks leader has made a positive impact for both clients and colleagues all over the world. Now based in San Francisco, Ana continues to drive change for both enterprise-level clients and ThoughtWorkers in the area.

James S.

Developer

James plays a multi-functional role in developing software for ThoughtWorks’ clients. He co-develops road maps to help businesses perform better, then gets to work coding and resolving production issues impacting projects.


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