The Project Manager Is responsible for implementing and delivering our software implementation projects, working closely with other project team members, peer project managers and partner consulting teams. Provide consulting services to external clients. Either manages project team, (client team and/or consulting team), or providing deep subject matter expertise to organization in fulfilling customer deliverables. Overall engagement responsibilities for established client portfolio. Overall ownership of project delivery.
Essential Day-to-Day Responsibilities:
Client Service - responsible for directing the project team; assumes ownership and responsibility for project delivery, project planning, work product, quality control, customer satisfaction and client management.
Project Management - leads project planning sessions with team members to outline scope and approach. Typically works on multiple complex projects/issues at a time that often requires a strong subject matter expertise. Often works as a member of the project team(s).Identifies ways to improve the operation of own area and to achieve efficiencies and results. The incumbent is responsible to meet revenue and utilization metrics as defined by management.
Communications/Status Reporting - maintains a clear line of communication with client and team. Prepares status updates for projects and regularly communicates and shares knowledge with rest of the firm.
Leadership - spends a portion of time managing team or providing guidance. Has autonomy to make exceptions that follow established guidelines. Responsible for cost of own team/project, and/or contributing to forecasting budgets and recommending expenditure. Responsible for quality and timeliness of own work, as well as accountability for members of the team. Gives advice to team members and colleagues on functional matters. Broad decision making authority for routine issues. Provides key insights and formulates recommendations to the broader function.
Travel : There is a travel requirement 40% of the time.
Location: Base location will be Bangalore
The resource is required to work in India Business Hours and be flexible to work different hours to meet business requirements. During production cut-over situation, the resource might be required to work after hours.
Education: BE/MCA/ MBA
Required Skills :
Must have good interpersonal and communication skills – written and verbal Must have working experience with consulting project Implementation projects. Must have experience in consulting or supporting clients in India, US or Europe – either over conference calls or in-person Must be able to demonstrate analytical/critical thinking Must have 5 years of Project Management Experience. Must have good understanding of O2C (order to cash) and/or P2P (procure to pay) business processes. Experience with integrating third party enterprise tax products (e.g. Determination, Taxware and/or Vertex) is highly desired Must be able to travel within India and outside India. Up to 40% travel is expected. Experience working for consulting or professional services organizations ie. Systems Integrators, ERP consulting firms or "Big-4", specializing in the areas of trade management, supply chain management, transportation management and/or tax technology. Strong client relationship management skills. Good communication and coordinating skill. Can effectively communicate project expectations to all team members and stakeholders including client management, business representatives, partners, customers, and consultants. Excellent English communication skill. Excellent Inter Personal skills.
Desired Skills (Nice to have in addition to the Required Skills):
Experience on managing Cloud Implementation projects. 8 years of experience in implementing ERP projects.
In order to be successful in this role, the following competencies and behavior skills are required:
Excellent business analysis, data analysis and project management skills
Detail oriented, good planning and organization skills
Excellent communication and cross-functional, team influencing skills
Self-starter and tenacious in pursuing the goals of the project
PMI certification would be a plus.
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