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Thomson Reuters

Master Data ECM Data Steward

Position Description:

The Data Steward role is part of the Enterprise Customer Master (ECM) program and is responsible for key data quality initiatives & maintenance activities focused on certain vital data points within the ECM Hub: Customer Name, Customer Address, and Party Hierarchy maintenance. These initiatives have significant impacts on enterprise data that flows across various Order-to-Cash and CRM systems as well as the enterprise data warehouse.

Responsibilities:

Assists in creating, documenting & adhering to consistent data maintenance procedures for key data points across all strategic business units (SBUs) within Thomson Reuters

Maintain focus on a minimum set of data points that are highly used and vital to billing, marketing, sales, & financial reporting activities across all of Thomson Reuters as one organization

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Be knowledgeable about business processes and customer master systems of all SBUs within Thomson Reuters without showing preference or deference to any one particular business

Work with the business to define standards and rules to ensure customer master data is compliant with defined information, policies and quality requirements within the ECM program

Manage the workflow task process for new data requests, changes, and deletions and entering (create / change / delete) data in the ECM SharePoint

Conduct primarily online research on customers and prospect records to validate and/or enhance internal data where applicable/useful

Closely interact with business and provide master data subject matter expert input to various project teams as it relates to customer master data management and enterprise-level data governance

Identify and execute robust and continuous improvement opportunities within the data management processes in the applicable source systems

Identify missing or incorrect master data standards

Generate master data reporting such as key metrics, project trackers, and dashboards on a regular basis

Ensure the data quality within ECM and initiate the appropriate corrective actions or applicable escalation help chains to enable success

BA/BS degree

2 years data analysis/customer master maintenance experience

Technology aptitude and ability to learn new software such as the Informatica Information Director (IDD) tool

Strong analytical, problem-solving and communication skills

Strong general research & searching skills

Experience with data manipulation

Very strong attention to detail

Strong organizational skills

SAP Customer Master experience a plus

Salesforce.com experience a plus

Ability to work independently and as part of a team

Ability to remain engaged in and focused on repetitive tasks covering the same set of data points

Job ID: 9d5ecfc4c5210abaa06dba657c37d4ef
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Fitness Subsidies
    • On-Site Gym
    • HSA With Employer Contribution
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Company Outings
    • Casual Dress
    • On-Site Cafeteria
    • Happy Hours
    • Snacks
    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
    • Volunteer Time Off
    • Unlimited Paid Time Off
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • Stock Purchase Program
    • Company Equity
    • 401(K) With Company Matching
    • 401(K)
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Learning and Development Stipend
    • Associate or Rotational Training Program
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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