Inside Sales Representative

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting and media markets, powered by the world's most trusted news organization.

Business Unit: Tax and Accounting

The Tax & Accounting business of Thomson Reuters is the leading provider of technology and information solutions, as well as integrated tax compliance software and services to accounting, tax and corporate finance professionals in accounting firms, corporations, law firms and government. Headquartered in New York, Tax & Accounting has major operations in Ann Arbor, Dallas, Hyderabad, London, Sydney, and Toronto.

Position Title: Inside Sales Representative

Location: London DTC

Role Summary:

This is a telesales role working closely with a team of Account Managers to arrange targeted introductory calls and first stage client meetings. This will involve new business prospecting, lead generation and qualification. It is therefore vital to develop long term relationships with the key contacts to nurture interest in our organization and to position our services accordingly. A high level understanding of our complex products will be required in order to understand a client's issues, our own USPs and to deal with objections accordingly.


ONESOURCE (formerly Abacus) is designed to provide tax software solutions for multinational corporations and Accounting professionals. ONESOURCE solutions cover a broad range of taxes including Direct Tax Compliance and reporting, Indirect Tax determination and Compliance, Tax Planning and Workflow Management. (

Major Responsibilities / Accountabilities:

The primary purpose of this role is to focus on outbound calling with the objective of booking product demonstrations and follow up calls for the Account Managers to show the suite of products and services that Thomson Reuters Tax & Accounting offer. This contributes directly to top line revenue growth and also aims to enhance prospect relationships and increase the volume of quality customer touch points.

Responsibilities include:

  • Sourcing relevant companies
  • Calling senior level contacts at international companies throughout the EMEA region to set up web-based demonstrations of our software products and services.
  • Proactively enter and track all information and leads using a CRM system.
  • Follow up on specific management and marketing driven campaigns.
  • Continuation of data cleansing to ensure accurate information for follow up and marketing activity.
  • Strive to meet and exceed all established goals and targets.

Key Relationships:

The ISR will have contact with medium to large sized multi-national corporations within the EMEA market, specifically around the business functions of Tax and Finance. This contact will be predominantly done via the phone and via email.

The ISR will be working very closely with the AMs and excellent internal relationship management skills are required.

Essential Skills and Experience:

The ISR should possess:

  • Excellent communication skills, both verbal and written, be
  • Computer literate and able to use most common applications as well as a CRM system.
  • Highly organised, methodical and have good attention to detail.
  • Telephone sales / cold-calling skills experience essential.

Desired Skills and Experience:

  • Knowledge of Thomson Reuters products and services
  • Experience working in a global matrix environment

Education/ Certifications:

  • Degree or equivalent experience required.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

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