Head of Human Resources, SEA

Job Description

Head of Human Resources, SEA

Thomson Reuters (Singapore-based)


Head of Human Resources, Asia-Pacific


Lead the HR function for SEA (Singapore, Malaysia, Indonesia, Thailand, Vietnam, Cambodia, Myanmar) for Thomson Reuters, delivering efficient and customer focused HR services to the leaders and approx. 250 employees across all businesses within this diverse region. Provide business partner support for Asia and Emerging Markets (AEM) Corporates segment. Partner with Singapore Senior Site Representative for site-specific initiatives and programs.


  • Ensure all HR operational processes within SEA are delivered efficiently and in compliance with global policies and local regulations, including new hire, employee changes, termination and benefit administration; within the overall global HR operations framework, drive increased customer satisfaction within SEA, by continually improving service delivery and communications.
  • Provide business partnering support to leaders within the region, supporting global HR business partners to deliver the people strategy and agenda that will help achieve their business unit objectives; primary business partner relationships will be with the AEM Corporates segment leader, the AEM Sales Leaders, the regional HRBP for News and Media, General Managers/Managing Editors for Editorial, as well as other senior Singapore based managers in Thomson Reuters.
  • Lead and coach a small team of HR professionals in SEA and focusing on ongoing development of HR capability in the region.
  • Lead employee relations matters for SEA in a manner consistent with the company values, driving a culture of performance and accountability, while complying with local regulations and appropriately managing risk for the company; build constructive relationships with unions and other employee representative bodies and lead consultation and negotiation processes where required; manage employee relations cases according to our internal policies and external regulations, and personally lead more complex cases and investigations; maintain and provide advice on local HR policies for each SEA country that comply with local regulations and are aligned with global policies and values.
  • Build the talent acquisition capability within the SEA HR team and business leaders, so that the resourcing and talent needs of the businesses are met innovatively and cost effectively; build networks and partnerships within local communities (e.g. Universities) to promote the Thomson Reuters employment brand and career opportunities, and to source future talent.
  • Execute compensation and benefits processes for SEA, including global processes (annual salary review) and maintain local benefit plans (e.g. pension, healthcare, insurance); where required, provide local market intelligence to Reward team to ensure that compensation and benefits remain competitive and are aligned with the global Reward philosophy; provide consultation to local leaders on reward issues consistent with our pay-for-performance philosophy.
  • Partner with local leaders to improve employee engagement and build diversity and inclusion, developing and implementing site plans that are aligned with the relevant global business unit plans.
  • In conjunction with the Talent organization and relevant global HR business partners, deliver global talent management and performance management processes within SEA; develop or broker internal/external providers for local talent, organizational development and learning initiatives where required to supplement global programs; ensures leaders are effectively and proactively managing staff performance.
  • Deliver the HR aspects of organizational changes that arise from global business unit transformations, including organizational restructures, reductions-in-force, outsourcing/insourcing, acquisitions/divestments, global workforce rebalancing; provide local HR business partnering support to leaders on local or regional organizational change projects.
  • Lead the delivery of selected regional HR projects, and contribute to pan-Asia people strategy and plans as a member of the Asia HR Leadership team.
  • Collaborate with other HR specialist groups such as Global Mobility, Talent and HRIS, as well as other Business Units' HR teams to build a culture of collaboration amongst the HR team at the Singapore site.

Education, Experience, and Requirements
  • Business, HR, or relevant university degree
  • Significant experience as a senior HR leader, ideally on a global or multi-country basis
  • Extensive HR operations management experience, preferably within a large MNC
  • In depth understanding of the SEA region and its diverse cultures, and proficiency in an Asian language highly desirable

Knowledge and Skills
  • Knowledge and experience in managing all aspects of HR Operations - employee life-cycle administration and service delivery, benefit plan administration, talent acquisition, compensation, learning and development, organizational development and change, talent development
  • Ability to build strong partnerships with business leaders, based on mutual trust, courageous and insightful advice, and consistent delivery
  • Strong business acumen, with a commercial/pragmatic approach
  • Understanding and experience of cultural differences and their impact on business and organizational dynamics
  • Effective leadership skills - engaging and developing a high-performing and diverse HR team
  • Effective oral and written communication skills when dealing with management and employees at various organization levels, including senior management
  • Strong coaching, influencing and negotiating skills
  • Ability to collaborate and work across a large, diverse, and matrixed organization
  • Ability to deal with ambiguous and fluid situations
  • Proven skills leading large scale multi-national organizational change
  • In depth understanding Employee Relations environment in SEA, and considerable experience managing complex employee relations matters. Understanding of SEA employment law legislation.
  • Strong analytical skills, with the ability to use HR metrics and insight to drive better people and organizational decisions
  • Very strong delivery orientation, with ability to manage across multiple priorities to meet deadlines
  • Resilience, with the ability to thrive within a challenging and fast-paced business environment

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 25,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit thomsonreuters.com/careers .

More information about Thomson Reuters can be found on thomsonreuters.com.


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