Analista de Suporte Júnior


Atividades na Função:

  • Analisara solicitações do cliente;
  • Entrarem contato com o cliente para entendimento detalhado da solicitação;
  • Esclarecerdúvidas funcionais sobre os sistemas;
  • Realizarconsultas SQL em banco de dados / Desenvolvimento de scripts em SQL;
  • Especificar funcionalmente problemas encontrados no sistema;
  • Disponibilizarcorreções aos clientes com instruções de aplicação;
  • Auxiliaro cliente em liberações de patchs;
  • Provercontingência para problemas críticos.


  • SuperiorCompleto na áreas relacionadas a TI, Sistemas ou Comércio Exterior.


  • Suportea sistemas (cliente externo);
  • Experiência em Suporte
  • Conhecimentode PL/SQL;
  • Desejávelconhecimento em ERP SAP e/ou Oracle;
  • Desejávelconhecimento em sistemas de Comércio Exterior;
  • Desejávelconhecimento nos módulos da Suite OneSource Global Trade;
  • Diferencial: Inglês.

Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the financial and risk, legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one – collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 50,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Bring your ambition to make a difference. We'll bring a world of opportunities.

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Meet Some of Thomson Reuters's Employees

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