Technical Account Manager
Please list all professional experience and explain any gaps in employment history.
Please Note: This Position will be based in Europe.
- Build trusted relationships with key stakeholders within client organizations to generate proper levels of adoption, ensure renewals, and create new revenue opportunities
- Understand the customer's business goals and technical environment, including software currently used
- Collaborate with the appropriate business functions and teams to assess and recommend technologies that support customer needs
- Operate as the lead point of contact for all matters specific to customer accounts
- Complete analysis and present periodic reviews of operational performance to customer leadership
- Champion and advocate for customer requirements within Arc Publishing (be their voice)
- Lead onboarding projects to help bring new accounts onto the platform
- Support growth of sales skills and ability to ensure success of growth through various methods including analyzing key performance indicators and metrics
Meet Some of The Washington Post's Employees
Director of Product
The Product Team is the glue between core engineering and the rest of the company, and Joey leads them all, creating ingenious products that connect The Post’s world-class journalism with readers worldwide.
Back to top