Solutions Architect: Minneapolis

 

Job Purpose

As a member of The Nerdery’s Solutions Design team, you will work closely with Sales Directors, Account Executives, and other members of the Solutions Design team (“Sales”) to win new strategic opportunities. You will draw on contextual knowledge from experience in order to ideate, design, estimate, and propose solutions to new and existing clients. Deep knowledge (e.g. market value, competitive landscape, regulations, industry terminology) of one or more industries (e.g. Healthcare, Retail, Manufacturing) will empower you to be exceptionally empathetic and consultative to clients and to tailor custom solutions to them.

Solutions Architects are able to rapidly build domain knowledge, evaluate symptoms and root causes, facilitate discovery/definition workshops, and explain findings to clients with a breadth of technical and business awareness. Solutions Architects apply standard principles (e.g. Design Thinking) to identify and define business problems, elicit requirements, correlate related constraints and requirements, and ideate and propose sound solutions to them. Solutions Architects drive toward The Nerdery’s sales goal by providing dedicated consultative, technical sales support to Sales teams throughout the entire the sales lifecycle, with a focus on generating new business and helping to secure new accounts for The Nerdery.

Duties

  • Provide strategic support to the Sales organization during all aspects of the sales process, including sales calls, sales meetings, partner briefings, estimate creation and delivery, and scope of work writing assistance

  • Responsible for the effectiveness of technical, engagement, and strategy decisions during the sales planning process with account executives, clients, and potential clients of The Nerdery

  • Responsible for the creation and delivery of high quality sales collateral to clients

  • Responsible for effective delegation to and collaboration with subject matter expert resources during the sales process, particularly while generating high quality estimates and proposals

  • Responsible for collaborating with Sales to identify accounts that can be targeted for consultative opportunity development

  • Conceptualize, propose, and conduct intensive workshop sessions with our clients in order to clearly define business problems and opportunities; to ideate, estimate, and propose solutions to them; and to secure new business as a result

  • Define solutions with full consideration of business requirements, user needs/expectations, and technology constraints

  • Participate in negotiation of scope versus estimate as needed

  • Rapidly develop a contextual understanding of client domain through business discovery, data intelligence, or observational research

  • Model, prototype, and evaluate desirable outcomes, and architect strategies to attain them, including development roadmaps, organization design, service blueprints (functional scopes of work), and experience frameworks

  • Uncover additional opportunities for consultation or business technology

  • Potential for up to 35% travel and/ or on-site work at client locations as dictated by engagement requirements

  • Protect The Nerdery and its clients by keeping information confidential

  • Exemplify and adhere to The Nerdery’s core values

Skills/Qualifications

  • Experience and a driving passion to grow domain knowledge within one or more specified industries (Healthcare, Retail, Manufacturing, Professional Services)

  • Demonstrates ability to employ strategic thinking and strategic planning

  • Strong analytic capability with proven ability to determine root causes from symptoms, and define root requirements for prescribed solutions

  • Advanced understanding of a variety of software development processes, design patterns, and methodologies

  • Ability to architect and document solutions at a fully functional level during the sales process

  • Advanced understanding of sales and supporting operations

  • Demonstrates strong business acumen

  • Able to reconcile and articulate ideas for many audiences; excellent written, verbal, visual, technical and nontechnical communication skills

  • Experience working in multiple business domains

  • Capable of understanding the impact of business requirements on the technologies being used to implement

Education/Experience

  • 4-year B.S. degree in a technical field such as computer science, computer engineering, visual or industrial design, or business analytics

  • 5+ years experience in a Solutions Architect (or similar) role

  • Extensive knowledge of enterprise platforms such as Sitecore, Sharepoint, Salesforce, Workday, etc.

  • Deep experience in the Healthcare or Manufacturing industries and relevant business problems

  • Experience working with consultants and/or complex sales teams in a client facing role is required

  • Bonus: Post-graduate degree

  • Bonus: PMO experience

  • Bonus: Active contributor within industry/ Solutions Architect community (blog author, published content, speaker, etc.)
  • Bonus: Industry certifications (e.g. Certified Business Analyst, PMP, Six Sigma, HIPAA, etc.)

Back to top