Repair and Tool Technician

Job Description
Position Purpose:
Provide outstanding service to ensure efficient day-to-day operation and maintenance of equipment in the Tool Rental department, making sure that available equipment is reliable and properly maintained.

Major Tasks, Responsibilities & Key Accountabilities:

Performing preventive maintenance on tools. Diagnosing problems with tools and making necessary repairs. Keeping work area clean and organized

Forecasting and maintaining an adequate inventory of parts for repair. Using information from manuals, vendors, etc., to help diagnose problems and restore equipment

Returning returned tools by cleaning, inspecting, and preparing tools for rental by other customers

Ensuring tools are repaired and available for rental in a timely manner while keeping costs to a minimum

Processing tool rental transactions (logging repairs and work orders, generating contracts, taking deposits, turning contracts into invoices upon equipment return, etc.)

Training Tool Rental Sales Associates on turning, operation, and minor repair of new and existing tools

Acting as Sales Associate on the floor

Nature and Scope:

Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface

The warehouse environment can be dusty and noisy

Doors are frequently open, causing drafts and interior temperature changes

Floors around work area may become slippery during wet weather conditions

May have to handle merchandise and work with tools with sharp edges

Passing forklifts emit gas fumes

Tools, supplies and related merchandise may contain hazardous materials

Environmental Job Requirements:

Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

Travel:
Typically requires overnight travel less than 10% of the time