Camp & Safety Coordinator, Headfirst Summer Camps: 2018-1830
The Headfirst Summer Camps Camp & Safety Coordinator brings the Headfirst Summer Camps mission to life by acting as the primary on-site resource for any and all matters related to the safety and well-being of both Headfirst Summer Camps campers and staff, as well as the quality of the camp programs. Reporting to the Site Leader, the Camp & Safety Coordinator supervises and ensures the day-to-day safety of all program participants; safety is Headfirst Summer Camps’ foremost concern and the Camp & Safety Coordinator must always prioritize safety above all else. The Camp & Safety Coordinator also works closely with fellow on-site leadership and HQ staff to coordinate and complete the customer service and administrative tasks necessary to run a top-quality camp. Finally, the Camp & Safety Coordinator acts as the on-site liaison to the Talent Department, addressing any staff questions and concerns in a timely manner, exercising empathy and discretion when necessary.
- Attend leadership training in late spring and/or in early summer.
- Attend and help facilitate Counselor’s trainings in mid-May and/or June.
- Participate in all required webinars and online trainings.
- Master the Headfirst Summer Camps curriculum and other materials provided prior to the start of camp.
- Submit all required paperwork on time.
- Work with the Site Leader to anticipate, identify, and resolve all safety-related issues at camp, communicating clearly with staff to ensure camper safety is prioritized at all times by all team members.
- Monitor the health and welfare of campers, implementing the Headfirst Summer Camps policies, procedures, and safety protocols as necessary to ensure a safe camp environment.
- Maintain and safeguard appropriate records, exercising professional discretion at all times in order to protect the protected personal information (PPI) and personal health information (PHI) of campers and staff.
- Manage the camper check-in area(s), taking personal responsibility for the collection and proper handling of medication.
- Ensure the proper staff member has their campers’ medications during the camp day when medically appropriate; manage and store campers’ medications in the camp office when medically appropriate.
- Administer appropriate first aid and camp-approved medications as required, and manage all related paperwork, including the documentation of injuries and related conversations with parents.
- Create and maintain a master log of injuries, treatments, updates, and parent communications for HQ.
- Maintain, inventory, and organize all medical and first aid supplies in all proper locations on campus.
- Take personal responsibility for communicating regularly and clearly with the necessary parties to ensure all pertinent safety/medical and staff information reaches the appropriate on-site and HQ leadership, while exercising professional discretion to ensure PPI and PHI is provided solely on a need-to-know basis.
- Enforce camp policies on sunscreen and heat breaks (water and rest).
- Monitor and evaluate camp health- and safety-related procedures and protocol, providing on-site and HQ leadership with prompt and detailed feedback when you believe those procedures and conditions are inefficient, ineffective, or inadequate.
- Regularly audit all programs to ensure compliance with the Headfirst Summer Camps policies, procedures, and safety protocols, expeditiously addressing any issues as necessary to maintain a safe camp environment.
- Work with the Site Leader and fellow leadership team members to anticipate, identify, and resolve all camp-related issues.
- Communicate respectfully and clearly with parents over the phone and in person to resolve all customer service and camper safety issues.
- Interact with families to ensure that each camper has a positive camp experience, representing the site and Headfirst Summer Camps with poise and professionalism.
- Check and return all phone messages throughout the day, and serve as the primary customer and HQ point-of-contact during camp hours.
- Print camp reports daily to distribute to the Program Leaders at the morning meeting.
- Update and maintain the Service Recovery platform.
- Maintain accurate and complete payroll records and daily attendance and tardiness list for each program.
- Maintain an accurate inventory of all camp materials including technology, eye black, and print collateral.
- Coordinate special scheduling requests from camper families, including early and late pickup of campers, ensuring campers are in the right place at the right time.
- Triage staff questions and concerns as they arise, acting as an on-site resource and representative for the Talent Department.
- Provide organized and detailed reports to the Talent Department regarding any staffing issues that arose during the camp day.
- Exhibit the characteristics of a team player and leader as new tasks, projects, and responsibilities arise.
- Participate in and help facilitate all required in-season trainings, webinars, and team meetings.
- Attend all special events as assigned, interacting with families and assisting with set up/clean up.
- Report any issue, question, or concern regarding the campers promptly to the Site Leader; notify appropriate on-site and/or HQ leadership immediately of any evidence of substance abuse, child abuse, child neglect, severe medical conditions, individuals appearing to be under the influence of alcohol or controlled substances around campers, or any other potentially dangerous conditions or situation.
- Demonstrate ethical and professional behavior in working with campers, campers’ families, fellow leadership and other team members, and facility partners, while upholding the Headfirst Summer Camps core values at all times.
- Adhere to state law, Headfirst Summer Camps policies and procedures, and contractual obligations.
- Take on additional responsibilities as assigned by the Headfirst Summer Camps Site Leader or HQ staff and not otherwise prohibited by law or regulation.
- At least 18 years of age.
- High school degree or equivalent educational experience.
- Minimum 2-years’ experience teaching or working with children.
- Minimum 1 year experience working in a safety related role
- Technological proficiency in Microsoft Office, Google Docs, Dropbox, and Trello.
- Technological proficiency with scanners and fax machines.
- CPR/First Aid Certification, or ability to obtain CPR/First Aid Certification before May 31, 2018.
- Preferred: Automated External Defibrillator and First Responder certifications.
- Preferred: Completion or pursuit of a degree in a medical (e.g. doctor, nurse, EMT, etc.) or education-based field.
- Ability to communicate effectively and respectfully always and in all situations.
- Ability to work well with a variety of age, interest, skill, and developmental levels.
- Ability to exercise good judgement, follow instructions, and properly implement Headfirst processes and policies to ensure the safety and emotional well-being of campers and team members.
- Ability to approach each day and its unique challenges with enthusiasm, patience, and a sense of humor.
- Ability to successfully complete a background check subject to applicable law.
- Ability to successfully perform all essential job functions (please note: this description reflects the current assessment of essential functions; it does not proscribe or restrict the tasks that may be assigned). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please contact the Headfirst Summer Camps Talent Department for more information.
- An impassioned enterpriser who shares The Headfirst Companies’ core mission and values, and believes in our ability to work together to make a difference in the lives of children and young adults.
- A highly motivated self-starter who is autonomous and dependable.
- A team player who approaches professional hurdles with a strong sense of individual responsibility and a sincere emphasis on team over self.
- A consummate professional who has the ability to prioritize and multi-task, managing several projects concurrently, sometimes under pressure, and often with tight deadlines, while maintaining a positive attitude and professional demeanor.
- A vocal, energetic, and enthusiastic leader who possesses the charisma, passion, and polish to serve as an ambassador of The Headfirst Companies.
- A doer who has an entrepreneurial spirit and a focus on finishing the job every day.
- A problem-solver who assumes responsibility beyond what is asked, and takes initiative.
- A flexible, coachable, and down-to-earth teammate who has the desire and capacity to grow through self-reflection, and by both providing and receiving thoughtful, constructive performance feedback.
- A patient individual with a stellar sense of humor.
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