Camp Ambassador, Headfirst Summer Camps: 2018-1815

The Position

Reporting to the Camp Coordinator, the Camp Ambassador acts as the link between new team members and the wider camp community. Each Monday morning prior to the start of the camp week, the Camp Ambassador welcomes new Counselors upon their arrival and helps guide them through their first hours and days at camp by answering questions, reinforcing training materials, and generally ensuring that each new team member is given the tools to start their employment on the right note. Following the morning responsibilities, Camp Ambassadors will then transition to being a Counselor in their assigned and preferred Headfirst Summer Camps program. Selected based upon their leadership skill and their knowledge of, and enthusiasm for, the Headfirst Summer Camps programs, our Camp Ambassadors are great role models who aspire to create an incredibly fun and supportive camp environment for both their campers and their fellow team members.

The Work

Pre-Camp Season

  • Attend Counselor orientation and training days in late May and/or early June.
  • Participate in all required webinars and online trainings, including any trainings specific to the Camp Ambassador position.
  • Master the Headfirst Summer Camps curriculum and other materials provided prior to the start of camp.
  • Submit all required paperwork on time.

Camp Season

  • Greet new Counselors on Monday morning, ensuring that each new team member has the information and materials needed to succeed during their crucial first days at Headfirst Summer Camps.
  • Share your personal story and use your own experiences at camp to help new Counselors realize their potential.
  • Ensure new Counselors have received and reviewed all necessary training materials, and work with camp leadership to provide appropriate additional on-the-job training.
  • Participate in and help facilitate all required in-season trainings, webinars, and team meetings.
  • Attend all special events as assigned, interacting with families and assisting with set up/clean up.
  • Execute the Headfirst Summer Camps curriculum with high energy, integrity, and passion.
  • Build strong connections with campers, taking personal responsibility for each camper's well-being, enjoyment, and development.
  • Serve as a role model for campers in demonstrating positive attitudes, respectful communication, appropriate attire and grooming, and a diligent work ethic.
  • Work as part of a team to foster a safe, fun, and supportive camp environment that is centered upon Headfirst Summer Camps’ mission and values.
  • Implement Headfirst Summer Camps’ traditions, games, policies, procedures, and safety protocols.
  • Maintain enthusiasm and focus throughout busy days during which you will supervise and participate with campers in every aspect of programming.
  • Assist aquatics staff with swim instruction by getting in water to provide supervisory support and ease any camper fears.
  • Communicate respectfully, clearly, and kindly with all members of the Headfirst Summer Camps community, including HQ, camp leadership, fellow team members, campers, and campers' families.
  • Work in all weather conditions.
  • Execute AM/PM carpool assignments.
  • Participate in all required trainings, webinars, and team meetings.
  • Prepare, organize, and set up/take down all programming areas, taking responsibility for campers’ belongings for safe keeping throughout camp day.
  • Meet Headfirst Summer Camps dress code and appearance requirements.
  • Keep an inventory of supplies for the program and alert your Program Leader when items are needed.
  • Communicate professionally with parents as requested by leadership in order to provide customer connection and relay important information on camper experience.
  • Attend all special events as assigned, facilitating activities, interacting with families, and assisting with set up/clean up.
  • Report any issue, question, or concern regarding the campers promptly to the Program Leader; notify appropriate leadership immediately of any evidence of substance abuse, child abuse, child neglect, severe medical conditions, individuals appearing to be under the influence of alcohol or controlled substances around campers, or any other potentially dangerous conditions or situation.
  • Demonstrate ethical and professional behavior in working with campers, campers’ families, fellow team members, leadership, and facility partners while upholding the Headfirst Summer Camps core values at all times.
  • Adhere to state law, Headfirst Summer Camps policies and procedures, and contractual obligations.
  • Take on additional responsibilities as assigned by the Headfirst Summer Camps leadership team and not otherwise prohibited by law or regulation.

The Requirements

  • At least 18 years of age.
  • High school graduate – or equivalent educational experience – and more than one full year out of high school in Summer 2018.
  • Experience teaching or working with children.
  • Preferred: Completion or pursuit of a degree in an education-related field.
  • Preferred: CPR/First Aid Certification, or ability to obtain CPR/First Aid Certification before May 31, 2018.
  • Preferred: Previous work experience with Headfirst Summer Camps.
  • Ability to communicate effectively and respectfully at all times and in all situations.
  • Ability to work well with a variety of age, interest, skill, and developmental levels.
  • Ability to exercise good judgement, follow instructions, and properly implement Headfirst processes and policies in order to ensure the safety and emotional well-being of campers and team members.Ability to approach each day and its unique challenges with enthusiasm, patience, and a sense of humor.
  • Ability to successfully complete a background check subject to applicable law.
  • Ability to successfully perform all essential job functions (please note: this description reflects the current assessment of essential functions; it does not proscribe or restrict the tasks that may be assigned). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please contact the Headfirst Summer Camps Talent Department for more information.

The Character

  • An impassioned enterpriser who shares The Headfirst Companies’ core mission and values, and believes in our ability to work together to make a difference in the lives of children and young adults.
  • A highly motivated self-starter who is autonomous and dependable.
  • A team player who approaches professional hurdles with a strong sense of individual responsibility and a sincere emphasis on team over self.
  • A consummate professional who has the ability to prioritize and multi-task, managing several projects concurrently, sometimes under pressure, and often with tight deadlines, while maintaining a positive attitude and professional demeanor.
  • A vocal, energetic, and enthusiastic leader who possesses the charisma, passion, and polish to serve as an ambassador of The Headfirst Companies.
  • A doer who has an entrepreneurial spirit and a focus on finishing the job every day.
  • A problem-solver who assumes responsibility beyond what is asked, and takes initiative.
  • A flexible, coachable, and down-to-earth teammate who has the desire and capacity to grow through self-reflection, and by both providing and receiving thoughtful, constructive performance feedback.
  • A patient individual with a stellar sense of humor.

The Headfirst Companies are proud to be Equal Opportunity Employers


Meet Some of The Headfirst Companies's Employees

Joey G.

Chief Operating Officer & General Counsel

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Abby H.

Associate, Product Marketing—Summer Camps

Abby communicates with parents to provide important information about camper success in summer programs, while also overseeing the company’s advertising campaigns and on-site staff training.


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