Vocational Case Manager

Vocational Case Manager - CT08HE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

We are looking for a Vocational Rehabilitation Case Manager to support our disability claims team. The selected individual shall serve the needs of individuals whom may not be able to work, due to a disability and are requesting income replacement through their employer's Hartford Disability Insurance plan.

As a Vocational Rehabilitation Case Manager, you will be responsible for the review of accommodation requests, short term, as well as long term disability claims for possible case management involvement. The focus of this position is to assist disabled employees in Stay at work and returning to work. This individual will also assist the claim examining staff in evaluating vocational information to determine eligibility for benefits under group disability plans known as transferable skills assessments. The position requires a sound understanding of clinical issues and functional capabilities related to a disabled employee's ability to work.

Responsibilities:

• Adhere to the rehabilitation hierarchy to manage Return to Work (RTW) referrals from Ability Analysts and Clinical Case Managers by coordinating and implementing job accommodations, worksite modification, transitional return to work plans, job placement services, and/or vocational retraining to return the claimant to work
• Contact physicians as needed to clarify current and future abilities, discuss incorporating RTW as part of the treatment plan, and collaborate on accommodations or additional treatment needed to achieve a safe, sustained RTW
• Collaborate with internal and external resources to identify tools and resources for claimants and employers that can be used to expedite RTW efforts
• Proactively discuss RTW with claimants, set RTW expectations, engage the claimant in RTW planning, and coordinate claimant participation in a variety of activities designed to prepare them for successful re-entry to the workforce
• Provide job seeking skills training to claimants and instruction on how to effectively complete job applications, research local labor markets, make recommendations for resumes as well as improve interviewing skills through vocational support, guidance, counseling and education
• Actively research the local labor market in order to maintain a working knowledge of the claimant's potential for alternative job placement with a new employer
• Coordinate the claimant's vocational training or retraining program, if participation is determined to be appropriate, while maximizing cost effective measures
• Monitor the claimant's participation in return to work efforts and direct the timely completion of the retraining program

• Master's degree in Counseling and CRC designation required
• Candidates may be certified Vocational Experts, Rehabilitation Counselors, or any other vocational professional whose expertise meets the needs of the clinical team
• Minimum of 3 years of related clinical/vocational experience preferred
• Strong working knowledge of return to work best practices, ergonomics, FMLA and related human resources topics is required

• This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford CT, San Antonio TX, Naperville IL, Lake Mary FL, Scottsdale AZ, or Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.