Front Desk Associate - Receptionist (Bilingual)

Join the team at The Equity Project (TEP) Charter School, featured in the New York Times, The Wall Street Journal and on 60 minutes for its revolutionary teacher salaries and its outstanding results.

Why this job: The Equity Project (TEP) Charter School is expanding! Currently a successful middle school and a growing elementary school currently serving Kindergarten, 1st grade and 2nd students, The Equity Project continues to add a new grade each year. The elementary school will eventually serve 720 students from Pre-K through 4th grade and will feed into TEP's existing middle school. Serving as the Front Office Associate (Spanish fluency required), is an opportunity to play a significant role in the expansion of a revolutionary school model. Staff members must thrive in an entrepreneurial atmosphere and have prior experience working as part of a team to impact student academic and character growth. 

Position overview: We are looking for a bilingual professional who can run front-facing communications for our school's main office. The Front Office Associate is someone who is highly organized, a problem-solver and a strong communicator. This person must be a motivated individual who has the ability to work in a dynamic, fast paced atmosphere and can effectively prioritize. In addition, the Front Office Associate will embrace the vision of The Equity Project by setting the highest standard of excellence and by proactively identifying challenges and solutions for our school.

Position responsibilities:

Customer service

  • Provide excellent customer service to all students, their families and other visitors.
  • Answer all phone calls and emails from families, community members, etc. in a timely fashion.
  • Maintain a neat, welcoming and organized office environment.

Administrative support

  • Manage outgoing school communication via mailers, newsletters, etc.
  • Manage procurement of office supplies; maintain the main office, including printers and copiers.
  • Support various school events, such as parent teacher conferences, open houses, concerts, etc.
  • Oversee various special projects including Photo Day, Vision Screening, and Family Surveys.

Student support

  • Enter and maintain data in various Student Information Systems
  • Maintain student files; make sure health records are up to date
  • Support the student recruitment process by collecting applications, enrolling students, etc.

Qualifications:

  • Complete Spanish fluency
  • At least two years of school administrative experience preferred
  • Proficiency in Microsoft Word and Excel
  • Working knowledge of school systems preferred
  • Proficiency in Outlook and scheduling is a plus

Compensation and benefits: The Front Office Associate earns a competitive annual salary in the range of $58,500 to $65,000, based on the individual’s experience level. Salary commensurate with experience; includes a full benefits package including medical, vision, dental and 403b retirement plan. Approximately eight weeks of vacation. Scheduling availability (Monday through Friday) from 7:30 AM to 5:30 PM is required. 

To apply: Please submit a resume and cover letter through the form below. Your cover letter must indicate that you are completely fluent in Spanish. Candidates who are not fluent in Spanish will not be considered.

Deadlines and notifications: TEP is currently reviewing applications on a rolling basis. Applications will be reviewed in the order that they are received. If you submit both a cover letter and resume, you will receive a response from us as to whether or not you will be invited to the next stage of the process.

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