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The Commonwealth of Massachusetts

Summer23 Seasonal Visitor Services Supervisor - Boston Harbor Islands

Hingham, MA

Job Description

Position Information:

Position Title: Visitor Services Supervisor
Location: Boston Harbor Islands
Start date: 5/7/23
End date: 10/9/23

Number of Positions: 3

Please note, if you are selected for this position and will be working less than 90 days, the position will automatically revert to a short-term position.

Our short-term positions are not part of the salary scale that is advertised within this job posting. Should this position revert to a short-term seasonal position (less than 90 days), your salary rate will be discussed with you during the interview phase of the process.

Salaries are based upon full-time/40 hours worked per week. Work schedules and days of are at the discretion of the Supervisor. This position may require working weekends and holidays.

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The Department of Conservation and Recreation manages one of the largest and most diverse state parks systems in the nation and protects and enhances natural resources and outdoor recreational opportunities throughout Massachusetts. The DCR system includes over 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, golf courses, skating rinks, trails and parkways.

The Department of Conservation and Recreation seeks applicants for the positions of Visitor Services Supervisor.

The core responsibility of these positions are to provide programming, historical interpretation and environmental education for the visiting public.

DUTIES:

Under general direction of supervisor, manages the day to day interpretive services operations which include:

-Responsible for daily supervision of programs and tours, staffing the Visitor Center, roving informal interpretation, assisting with community events, and other various duties as assigned.

-Field trip scheduling, coordination, and facilitation.

-Coordination with friends groups and special events, as well as working with other park partners, local non-profits, volunteers, as well as additional stakeholders and agencies.

-Researching, developing, and recording comprehensive Interpretive Program Outlines and Program Narrative Forms within the deadline set by your Regional Interpretive Coordinator.

-Seek DCR approval and maintain an on-going effort to actively market and promote the Park's interpretive programs. Provide information to various media outlets, DCR on-line calendar and develop and distribute program flyers and brochures within the park and community.

-Coordination of weekly natural history programs

-Working with audiences of all ages, including pre-school age children, families, adults, seniors, as well as school groups and people with disabilities.

-Submit park wide reports and interpretive program reports as required (usually on a weekly, monthly, or end of season basis).

-Must be able to work as part of a team with operations staff and rangers.

-Assist with operational needs (clean bathrooms, sell passes, answer phones, tidying Visitor Center exhibits and displays, litter pick up and other duties as assigned)

PREFERRED QUALIFICATIONS:

Course work in environmental science, environmental education or related field.
Experience with public speaking.
Effective oral and written communication skills.
Graphic arts.
Computer related skills.

Qualifications

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have at least (A) two years of full-time, or equivalent part-time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non-profit or private agency, or (B) any equivalent combination of the required (A) experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required (A) experience.

Special Requirements: None.

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Client-provided location(s): Hingham, MA, USA
Job ID: Commonwealth_of_Massachusetts-230003IK
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

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