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The Commonwealth of Massachusetts

Seasonal Recreation Facilities Supervisor IV-Aquatics

Marlborough, MA

Job Description

POSITION INFORMATION:

Recreation Facilities Supervisor IV

Central Region Aquatics

04/09/23-09/23/23 (24 weeks) @ 40hrs

Split shift includes weekends and Holidays

About the Department of Conservation and Recreation:
The Department of Conservation and Recreation manages one of the largest and most diverse state parks systems in the nation and protects and enhances natural resources and outdoor recreational opportunities throughout Massachusetts. DCR is a dynamic agency, and is one of the largest park systems in the nation. The DCR system includes over 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails and parkways.

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The Department of Conservation and Recreation seeks applicants for the position of Seasonal Forest & Park Regional Coordinator.

A cover letter and resume expressing your interest in this position must be submitted as part of the application process. These documents must be specifically attached "as relevant" to the requisition for which you are applying.

Under the direction of the Regional Director and program direction of the Director of Aquatics Operations, plans, administers, and coordinates DCR's extensive aquatic program for an assigned Region. The Aquatics Program Regional Coordinator is responsible for the initiation and implementation of DCR aquatic programs at guarded beaches and swimming pool facilities. Develops outreach and recruitment programs to attract and maintain adequate staffing of qualified and certified seasonal lifeguards. Recommends staffing levels and adjustments to work schedules to assure visitors and patrons the safest possible aquatic recreation; and implements recreational programming in the community served.

The Aquatic Program Regional Coordinator ensures that all applicable Department of Public Health (DPH) regulations and DCR waterfront and swimming pool operation standards are being met and /or exceeded as they relate to aquatic programs safety, and customer service for an assigned Region.

HR/Training/Certification Duties:

  • Coordinate with DCR HR, the outreach, recruitment, hiring, training, and assignment of qualified lifeguards, instructors, and all other waterfront and pool staff. Coordinate and promote the growth of the DCRs lifeguard training program in the Region.
  • Review current waterfront staffing patterns and recommended options for maximizing staff efficiency and cost effectiveness. Participate in the development of seasonal staffing plans and recommendations.
  • Coordinate and directs lifeguard testing for the Region, including scheduling of location(s), testing of lifeguards, and verification of proper certification and employment eligibility prior to testing.
  • Monitor waterfront staff for required and valid certifications. Maintain training and certifications for aquatic staff including LG, First Aid/CPR/AED, and WSI.
  • Assist in preparing and presenting aquatic operations and safety training materials and curriculum as needed.
  • Conduct and track in-service training for aquatic facility staff in water safety, first aid, and CPR.
  • Assist in evaluation of guarding skills and provide direction for improvements.
  • Directly supervises seasonal Recreation Facility Supervisors (duty supervisors) and other aquatic staff as assigned.
  • Assist in developing and presenting seasonal staffing training for lifeguards, head lifeguards, and beach supervisors. Implement annual Aquatic Facility Operator training for pool managers and coordinate waterfront training opportunities for beach managers and assistant managers.

Safety Inspections, Equipment and Maintenance Duties:

  • Review with and distribute to staff the Waterfront Operations Manual or manuals describing standards and procedures for safe and efficient operation of swimming pools and waterfronts.
  • Assist Waterfront and Swimming Pool Supervisors in developing site-specific safety protocols, and scheduling of mock drills, to ensure effectiveness of emergency action plans.
  • Teach and monitor staff responsibilities by actively demonstrating standards for facility operations, proper use of equipment and emergency action plans practice and implementation.
  • Conduct and ensures proper maintenance of pools/aquatics facilities.
  • Assess potential aquatic hazards, to assure that the minimum safety criteria are followed, including that access to equipment is controlled, rules for use of aquatic areas and equipment are known by participants and posted, eliminate or control known hazards, equipment is regularly checked and maintained, rescue equipment is readily available and in good repair, campers and staff are oriented to the rules and boundaries, to assess water and weather conditions to identify hazards.
  • Conduct regular safety inspections of swimming areas, swimming pools and equipment to reduce hazards to provide maximum safety to the patrons.
  • Coordinate with engineering and maintenance teams regarding aquatic operation and filtration systems requirements.
  • Develop and implement an ongoing equipment preventive maintenance program.
  • Maintain safety and security of waterfront and swimming pool facilities ensuring standards are met; such as compliance with signage, lifesaving equipment, and supply inventories and setting up beachfront areas.
  • To conduct initial and end-of-season inventory, and store equipment for safety.
  • Recreation Standards, Programming, and Customer Services Duties:
  • Ensure Waterfront and Swimming Pool Supervisors review the DCR Waterfront Manuals, DPH Regulations and other relevant Policy & Procedures.
  • Ensure implementation and adherence of Red Book - Waterfront Training Manual and Calendar.
  • Coordinate collection and reporting of bathing water quality sampling data.
  • Effectively connect and build relationships with patrons and the community. Addresses complaints and resolves problems.
  • Develops and maintains collaborative relationships with other community organizations.
  • Recommends program activities and expands existing program within the community such as swim lessons.
  • Assists in the marketing and distribution of program information such as swimming lessons.
  • Monitors and evaluates the effectiveness of and participation in recreation programs.

Preferred Qualifications:

  • Possession of a current and valid Massachusetts Class D Motor Vehicles Operator's License.
  • Associates Degree or higher in recreation management, or a closely related field plus at least four (4) years professional experience in aquatics or an aquatics related field or any equivalent combination of education and experience.
  • At least three years experience in a management or supervisor position in aquatic areas such as outdoor recreation, swimming.
  • Considerable knowledge in planning, organizing, and implementing aquatics programs.
  • Working knowledge of swimming pool filters, mechanical systems and the use of chemicals for swimming pool and water chemistry.
  • Ability to work with public and possess excellent public relation skills.
  • Current knowledge of ongoing training in lifeguarding practices, procedures, and training.
  • Ability to communicate both verbally and in writing; ability to create effective working relationships with employees and the public.
  • Willingness to work evenings, weekends, and holidays as needed.
  • The successful candidate must successfully complete the PPM+ Program.
  • Current Certified Practical Pool Management + (PPM+) or Certified as an Aquatic Facility Operation (AFO) or Certified Pool Operation (CPO).
  • Current Certification in first aid, CPR for the Professional Rescuer and WSI lifeguard training.
  • The successful candidates for this position must participate in and successfully complete a Practical Pool Management (PPM+) certification training course in order to be hired by the DCR. Each certification is for two days and will be from 9:00 a.m. - 5:00 p.m. each day.

Salaries are based upon full-time/40 hours worked per week. Work schedules and days off are at the discretion of the Supervisor. This position may require working weekends and/or holidays.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in the maintenance and/or repair of recreational facilities or in recreational facilities or in recreational management and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A certificate, diploma or degree as evidence of satisfactory completion of at least a two-year program in a recognized school above the high school level in building construction technology, electrical engineering technology, mechanical engineering technology or mechanical power engineering technology may be substituted for a maximum of one year of the required (A) experience.

Education toward such a program will be prorated on the basis of the proportion of the requirements actually completed.

Note: Educational substitutions will only be permitted for a maximum of one year of the required (A) experience. No substitutions will be permitted for the required (B) experience.

Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Clinton, MA, USA
Job ID: Commonwealth_of_Massachusetts-230003AX
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

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