Leisure Travel Agent- Gainesville, FL
The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Primary Duties and Responsibilities:
- Sales position engaged in selling travel to Members and nonmembers utilizing Professional Selling Skills.
- Actively pursuing opportunities to establish and strengthen customer relationships through selling and consulting.
- Supporting all ACG Branded Products and Services in a professional and service oriented manner.
- Utilizes Professional Selling skills from beginning to end to determine client's vacation needs, create a memorable vacation, close the sale and build customer relationships.
- Provides outstanding customer service through product knowledge, industry news and destination expertise.
- Sells AAA Branded Products & Services and ACG preferred Suppliers.
- Proactively seeks sales opportunities through various avenues to include, walk-ins, outbound client calling, client retention, self-marketing and customer referrals.
- Meets and exceeds Minimum Adjusted Sales Goals.
- Supports and embraces AAA Auto Club Group Preferred Supplier program, AAA Branded Product & Services, preferred automation methods and all other Travel Agency strategy initiatives.
- Proactively works travel campaigns and leads provided through Lead Management system.
- Utilizes task management to support the sales process and complete system generated tasks in a timely manner.
- Participates in travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge becoming "the source" to clients for all their travel needs.
- Ensures all Accounting documents, client files and POC profiles are completed accurately and timely.
- Participates in all trade show functions, and other promotional events as created by Auto Club Group to increase sales and promote travel products.
- Travel school graduate preferred
- Travel sales experience
- CRM systems experience preferred
- Galileo experience preferred
Limited travel to industry seminars, training, shows, events and Continuous Education opportunities. Branch hours vary by location and may include evenings and weekends.
- High school diploma or the equivalent.
- Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products
- At least 2 years professional sales experience
Knowledge and Skills:
- Ability to aggressively pursue sales through proactive marketing
- Effective skills to build long term customer relationships
- Excellent customer service skills
- Computer and Internet Skills
- Ability to manage time in a fast paced environment while maintaining high quality results
The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
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