Law Office Support Job in Detroit, MI | Auto Club Group

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

Primary Duties and Responsibilities:
Performs a variety of administrative and/or clerical support functions for the legal department which may include data input, courier activities, general typing, filing and record keeping. May learn and perform duties of other Law Office Support staff if needed.

Specific duties may include:


Enters information in CLMS data base to create a record of claim litigation. Updates and maintains the Claim Processing System (CPS), assignment, transfer and modification to the CLMS data base.

Performs all necessary processes to close files which includes final disposition letter, forwards all files to designated branches and ensures distribution of expense checks. Types and mails settlement checks and survey letters.

Processes accounting reports such as bank reconciliation statements, outstanding draft listing and JUA statements. Processes claim cash receipts, claim check corrections, and deposit outside checks. Processes stop payments and check copies. Keeps log of work output. Enters vendor account information.


Delivers and files various court orders, court papers, legal memos, and legal fees to court personnel or judges and obtains appropriate signatures as required.

Delivers legal files, papers, and reports to various lawyers as requested.

Registers and confirms company court dates with court clerks and notifies Legal office of confirmations or alternations.

Relieves mail clerk as necessary.

Trains mail clerk on various court courier duties.


Types reports and correspondence.

Computes and compiles routine data, prepares various reports, charts and graphs of a recurring nature.

Schedules conference rooms and makes other arrangements for meetings.

Organizes and maintains files and record systems; receives and sorts unit mail.

Receives and assists visitors.

Preferred Qualifications:

Knowledge of legal terminology

A. Data Input

30 w.p.m. accurate typing

B. Court Courier

Experience in Federal, Circuit and District Court procedures to include:

  • Filing of court orders and pleadings
  • Payment of legal fees
  • Necessary legal document signatures required
  • Role of court personnel

Work Environment:

Works in a temperature controlled office environment.


Required Qualifications:

Ability to:
  • Communicate effectively with others in a work environment


A. Data Input


Ability to:
  • Perform basic mathematical calculations
  • Proofread data
  • Accurately enter data on computer terminal keyboard

B. Court Courier


Ability to:
  • Communicate effectively with court personnel
  • Locate and obtain court records and information

C. General Clerical


50 w.p.m. accurate typing skill, including word processing experience.

P.C. software application experience (Microsoft Word, Excel, Powerpoint, WordPerfect, Lotus 1-2-3; etc.

Spelling and grammatical skills.

Basic math skills.

Ability to:
  • Establish and maintain files
  • Format and prepare memos, letters, tables and reports
  • Maintain records
  • Prioritize work assignments
  • Stoop and bend while filing various documents

Knowledge of:
  • Telephone etiquette and procedures

Organization and planning skills

The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!

Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Back to top