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The Auto Club Group

Automotive Technician A

Raleigh, NC

Job Description

SUMMARY

Our Car Care division is looking for responsible automotive repair professionals with at least two years of experience. In this position, you'll provide diagnostic and major repair services to member vehicles, helping to get AAA members back on the road in a safe and timely manner. If you are detail-oriented, have a passion for hands-on problem solving, and enjoy helping people, this is a great opportunity for you. Come grow with us.

WHY AAA?

You enjoy helping others and are focused on driving results. You have lots of choices of who to work with. What makes us different:

  • We help others.
    • As a member organization, AAA is passionately committed to providing our members and customers with Value, Safety, and Total Peace of Mind in all things related to Automotive, Travel, Insurance and Member Benefits.
  • We are focused on growth.

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  • We are 2 million plus members strong with continued job growth over the past 20 years and counting. Build your skills, experience and thrive in a company that has a demonstrated track record of stability & growth.
    • State of the Art Repair equipment
    • Online training available from industry leading strategic vendors at no cost to you
    • ASE preparation via online training
    • Certification Exam reimbursement
    • In the state of NC, we pay for State Inspectors License
  • We offer a competitive Total Compensation package.
    • We know compensation goes way beyond bring home pay. AAA offers best in class benefits. . . excellent medical coverage, dental, vision, etc. . . AND we offer profit sharing, and 401k with matching contributions.
    • We are committed to work-life balance. We provide vacation, AND paid time off.
      • Closed Sunday
      • Shorter workdays than competitors (we close at 6pm)
      • Monday - Friday, hours are 7:30am-6pm
      • Saturday, hours are 8am to 4pm
      • Closed major holidays
  • WHAT YOU'LL DO

    We are an established automobile club, but we don't take our trusted reputation for granted. We earn our members' loyalty every day, with every service contract and face-to-face interaction. AAA is dedicated to making sure our members have efficient, safe, and positive experiences on the road and with us, wherever they may be.

    As an Automotive Master Technician - A-Tech, you'll represent our organization's commitment to safety and quality. You will:
    • Help AAA Members get back on the road with confidence
      • Service and Maintenance - Provide general vehicle maintenance, tire installation and repairs, fluid maintenance services, and NC state inspections
      • Diagnostics and Repair - Ensure the proper and safe functioning of brake systems, suspension system, cooling system, air conditioning system, starting and charging system, electrical system, fuel system and ignition, and onboard system
      • Wheel Alignment - Understand theory and application
      • Major Repairs - Perform engine, transmission, driveline, and other repairs
    • Contribute to AAA's trusted reputation
      • Results - Maintain our company standard of productivity
      • Expertise - Stay current with the latest automotive technology and maintenance and repair techniques
      • Quality - Work within our defined service standards, safely, efficiently, and with the highest attention to detail and excellence
    • Be part of an exceptional member and customer experience
      • Teamwork - Thrive in a team setting by being flexible and adaptable
    Satisfaction - Focus on making sure customers are satisfied with our service. From the first greeting to the final wave goodbye, we are committed to making sure our members have only positive, helpful experiences with AAA.

    FUNCTIONAL CAREER PATH
    • Automotive Technician A > Master Technician > Store Manager > Regional Manager > Vice President of Car Care
    About Car Care - At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members. Every AAA Car Care facility is staffed with ASE-certified mechanical technicians who ensure that every car is treated with the utmost care.

    COME JOIN OUR TEAM

    We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike. This is What Makes Us . . . Us. Come join our team.
    Qualifications

    WHO YOU ARE

    Required qualifications
    • Master Technician with at least 2 years of automotive repair experience
    • Possess own tools for use in shop
    • Ability to work flexible work schedules to include Saturdays
    • Willingness to progress within the Automotive Technician career path
    • Must have a valid, unrestricted driver's license
    Preferred qualifications
    • 4 ASE Certifications Highly Preferred
    Competencies
    • Drive for results - Has a bias for taking action; you work with a sense of urgency to find solutions to peoples' problems.
    • Values excellence - Takes pride in one's work product and in delivering a superior customer experience.
    • Tendency toward self-improvement - A problem solver by nature,but enjoys upgrading one's knowledge regularly. Stays on top of new techniques and processes without having to be asked.
    • Safety-focused - Overly cautious of potential hazards and deeply care for the safety of self and others. Adheres to all workplace safety laws, regulations, standards and practices.
    Important Note:

    The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.

    The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Client-provided location(s): Raleigh, NC, USA
    Job ID: AutoClub-220002FI
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Mental Health Benefits
      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • HSA With Employer Contribution
      • Pet Insurance
    • Parental Benefits

      • Adoption Assistance Program
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Casual Dress
      • Company Outings
      • On-Site Cafeteria
      • Holiday Events
    • Vacation and Time Off

      • Paid Vacation
      • Leave of Absence
      • Volunteer Time Off
      • Paid Holidays
      • Personal/Sick Days
    • Financial and Retirement

      • Performance Bonus
      • Relocation Assistance
      • 401(K)
      • 401(K) With Company Matching
    • Professional Development

      • Lunch and Learns
      • Leadership Training Program
      • Promote From Within
      • Access to Online Courses
      • Mentor Program
      • Shadowing Opportunities
      • Tuition Reimbursement
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program

    Company Videos

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