Administrative Assistant

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

Primary Duties and Responsibilities (details of the basic job functions):

Provide administrative support for designated department manager. Administrative support services to management include: assisting in budget preparation and monitoring, gathering information for reports and identifying and resolving various problems within the department. Utilize personal computer to develop spreadsheets, reports and manuals using various applications. Generate letters, forms, manuals and procedures as needed. Prepare a variety of documents and reports utilizing various software packages. Extract key information from various sources and summarizes information/statistical data for reports. Maintain appointment and meeting calendar; arrange travel reservations and accommodations. Make meeting arrangements and prepare agendas, reports, charts and graphs for meetings/presentations.

May organize and maintain central office files and record systems; order supplies and/or sort and distribute mail and route incoming calls. Review invoices related to department meetings, travel, and office supplies and forwards to Accounting for payments. Contact service provider to correct errors or receive clarification of information. Collect information and investigates problems relative to the department. May assist manager in developing and implementing new procedures. May act as data security officer. Handle special projects as assigned.

Preferred Qualifications:

  • General office experience.
  • 50/60 wpm accurate typing

Work Environment:

Works in a temperature-controlled office environment.

Occasional (less than 10% of work time) exposure to road conditions and temperature extremes (Post for Corporate Secretary openings only).

Required Qualifications (these are the minimum requirements to qualify):

Education (include minimum education and any licensing/certifications):


  • 40 wpm accurate typing skill
  • Using various PC software applications (i.e. Excel, Word, Access, PowerPoint, etc.) to develop spreadsheets and reports
  • Scheduling appointments, meeting agendas and itineraries
  • Prioritizing work

Knowledge and Skills:

Knowledge of:

  • Grammar and spelling.
  • Telephone etiquette and procedures
  • Basic mathematical calculations

Ability to:

  • Basic format specifications for forms, manuals, procedures, etc. into the system
  • Communicate effectively with others in a work environment
  • Enter summarize/format statistical information, memos, tables, etc
  • Compose correspondence
  • Travel to various hotels/banquet facilities in order to schedule corporate meetings, banquets, meetings, etc. (Post for Corporate Secretary openings only)

The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

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