Operations Coordinator (Summer 2017-Memphis)
Teach For America – Memphis is seeking dynamic, results-oriented leaders to serve as operations coordinators (OCs) for our 2017 Memphis Institute. During the summer institute, corps members and regional staff members rely on the operations team to ensure that everything from instructional supplies for students and corps members are available, to coordinating session locations and times to ensure that corps members receive the crucial development they need each minute of the day. By delivering excellence through seamless, people focused operational systems, the Memphis Institute operations team is at the heart of driving corps and staff culture by continuously modeling teamwork, and consistently adapting to the fast-paced changes of institute. The operations team keeps the schedule moving during institute, adjusts to account for unforeseen changes, and serves as the hub for all information and systems. Operations coordinators are the heartbeat of the operations team, and the leaders of all crucial systems. OCs are individuals that never give up when faced with dilemmas, and deliver excellence through teamwork and meticulous execution.
About Teach For America
Teach For America is the national corps of top college graduates and professionals who commit to teach for two years in urban and rural public schools and become lifelong leaders in the effort to expand educational opportunity. Our mission is to build the movement to eliminate educational inequity by enlisting the nation’s most promising future leaders in the effort.
In the 2016-2017 school year, 7,500 corps members will reach students in 52 regions across the United States while 46,000 plus alumni will continue to deepen their impact as educational leaders and advocates. Since 1990, Teach For America corps members have reached more than ten million students. Over 50,000 Teach For America alumni are working in education and many other fields, where they continue to advocate for students and families in low income communities. Nearly two-thirds of Teach For America’s alumni remain in the field of education.
Teach For America’s culture and work is grounded in and guided by a deep commitment to pursuing true transformational change for students growing up in low-income communities. It is a leadership development organization – committed to fostering staff members, corps members and alumni who establish a clear and bold vision for the future, set measurable and ambitious goals, work purposefully and strategically to achieve that vision, always operate with a deep sense of possibility and with perseverance, and define broadly what is within its control to solve. It is an organization committed to its people, to diversity and inclusion, and to operating with respect and humility toward the other important people and organizations working to advance the cause of educational excellence for all children.
90% of the students our corps members teach are African American and Latino and come from low-income backgrounds. Since educational inequity in our country is largely drawn along lines of race and class, we know that it’s particularly important to foster the leadership of individuals – at all levels – who share the racial and economic backgrounds of our students. Our staff is diverse and we are thrilled to have staff members representing all racial backgrounds working here. For more information about our commitment to diversity, visit: https://www.teachforamerica.org/about-us/our-story/diversity-and-inclusiveness
Scope of Role
The Memphis operations coordinator is charged with ensuring the day-to-day functioning of the regional institute is operating at peak performance as evidenced by qualitative and quantitative data. This work ensures that corps members are able to focus on their own professional development and student achievement, and that regional staff member are able to focus on coaching and developing teachers to be day one ready for the start of the school year.
Responsibilities will include, but are not limited to:
- Implementing, maintaining and running operational systems at the host university or school sites
- Developing and maintaining quantitative office systems
- Working with a direct manager and other operations team members to coordinate special projects for the community and institute
- Demonstrating cultural competence, flexibility, and comfort with interacting with groups of people by communicating effectively with corps members and staff to drive operational outcomes
- Helping to coordinate the set-up and take-down of university and/or school-based resources and office systems
- Ability to move boxes, and set-up and break-down items during special events
- Ability to live on-site at the university 1 week prior to corps members’ arrival and ability to stay several days after corps members’ departure
- Ability to work evening and early morning hours required; also, some weekend hours required
- Ability to engage in pre-work in the months prior to moving to the university, which focuses on preparing and orienting operations coordinators. Pre-work includes attending conference calls and reviewing training materials and is required.
Candidate Profile and Experience Prerequisites
- Exceptional organizational skills and operational instincts
- Tireless commitment to excellence
- Strong ability to problem-solve toward outcomes in a fast-paced environment
- Demonstrated ability to work well with others
- Strong people/ customer service orientation
Approach to Work
- Enjoys spending time delivering outcomes that support broad direction set by others
- Strong operating and problem solving instincts
- Enjoys being part of a team
- Enjoys analyzing data and adjusting systems
- Current college students and recent college graduates preferred
Benefits and Salary
The Operations Coordinator compensation is competitive and varies based on previous institute experience. Room, board, and some travel and shipping costs are provided for all who require it.
Commitment to Diversity and Equal Opportunity Employment Policy
Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff: www.teachforamerica.org/about-us/careers/life-at-tfa/workforce-diversity-and-inclusiveness.
Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.
This job description reflects Teach For America’s assignment of essential functions and qualifications of the role. Nothing in this herein restricts management’s right to assign, reassign or eliminate duties and responsibilities to this role at any time.
In order to be considered for this position, you must submit an online application and complete the following three steps by Wednesday, March 1, 2017:
Link the online application:
1) Upload your resume (maximum length one page).
2) Upload your cover letter (maximum length one page). Your cover letter should include answers to at least three of the following questions:
- Why are you applying to this specific institute position?
- What skills/expertise do you bring to this position?
- Write about a specific project you’ve worked on where you demonstrated leadership, served as the leader of the project, and demonstrated problem solving qualities.
- Mandatory question for individuals who have previously worked at institute: What did you learn in your role last year, and what would you change about your approach this year to make yourself more effective? Please disregard this question if you have not previously worked at institute.
3) Complete the operations coordinator applicant activity found at the link below, and follow the directions to add it to your application. (You will need to copy and paste the link into your browser):
For more information, please contact [email protected]
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