MD, Chief of Staff (Indianapolis, IN)

The Role

The Chief of Staff leads the Strategy, Talent & Operations team and co-leads and co-facilitates the Leadership Team function at Teach For America – Indianapolis, co-setting team vision, strategy, and execution with the Executive Director and maintaining key processes and systems to operationalize the Leadership Team's functions. The Chief of Staff will oversee our long-range talent strategy along with envisioning, designing, and executing robust and comprehensive staff leadership development. Further, the Chief of Staff co-facilitates strategy and execution of the Regional Board's engagement with the organization.

The Chief of Staff must be an organized, natural self-starter and work with a strong orientation to culture, systems-level thinking, team management, and functional operations. An obsession to detail, the ability to anticipate problems, and a collaborative work ethic are critical in this role. The Chief of Staff reports to the Executive Director.

The Team

The majority of students in our city's lowest-income communities do not graduate from high school ready for college each year. We are not living up to the legacy left to us by civil rights leaders when a world-class education is a privilege, not a right, in our community. It is our responsibility to join others in the effort to seek justice for students. Today, Teach For America—Indianapolis has 140 corps members, nearly 450 alumni (including over 130 alumni teachers and 72* alumni school leaders), 18 staff members, and a board of 11 doing just that.

We partner across multiple innovative education systems that serve diverse and complex communities in Indianapolis. Though this work, we aim to serve our communities by honoring the assets they bring to the fight for education equity and by placing the culture of our students at the center of our work. Since first opening our Indianapolis region in 2008, we've grown our corps from 45 to 140, our alumni base from 30 to 450; our number of alumni school leaders from 1 to 72*, our staff from 4 to 18; our diversity from 10% to 31% corps members of color; successfully partnered with school, district, and community leaders; cultivated a pipeline of school leaders; become the primary provider of diverse teachers and leaders in the city; and together proven that children living in poverty can excel academically when they are held to the highest expectations and given the opportunity to succeed.

  • This number includes 11 school system leaders, 21 principals, and 40 assistant principals, instructional couches and department chairs.

Our team will be laser-focused in working toward the five overarching goals laid out in our 2023 Vision:

  • Grow and diversify the base of TFA leaders in Indianapolis supporting the growth of excellent schools
  • Develop high-quality educators who cultivate leadership skills and mindsets for systems change over time
  • Foster a powerful, connected network in pursuit of collective impact in the Indianapolis community for the long haul
  • Strategically partner with others in our community to strengthen collective efforts
  • Build an enduring institution with a sustainable financial model and strong brand

Regional staff members work to ensure that Teach For America—Indianapolis can have an even greater impact for the students, families, and communities we serve.

Qualifications:

Primary Responsibilities

Regional Strategy & Management (30%)

  • Supporting the Executive Director
  • Serve as a trusted advisor to the Executive Director on the strategic direction and feel fully accountable for the achievement of the region's Vision and shorter-term strategies, priorities and goals
  • As needed, support and lead on special projects of strategic value, both internal-facing and external-facing
  • Leadership Team
  • In partnership with the Executive Director, co-set vision and direction for the Indianapolis Leadership Team, and manage process and execution to that vision by creating an annual plan, quarterly step-backs, setting weekly agendas, and aligning the space to our broader outcomes
  • Act as a trusted advisor and confidante to the leadership team on the strategic direction and feel fully accountable for the achievement of the region's multi-year strategic plan and shorter-term strategies, priorities, and goals
  • Establish clear annual and quarterly priorities, develop an aligned strategic plan, and ensure that the regional resources (time, talent and treasure) are being leveraged effectively against these priorities
  • Develop and maintain a regional dashboard which reflects progress-to-goal across every business function, and can be used to flag trends, risks, challenges, and successes for the broader regional team
  • Recommend, develop, and manage cross-cutting initiatives that support our goals and vision, working with managers across the region and leveraging national functional teams and external partners
  • Operate as an exceptional cultural leader by supporting a strong team culture rooted in our core values and reflective of our commitment to being a diverse, equitable, and inclusive workplace and organization
  • Regional Board
  • In partnership with the Executive Director and Head of Development, develop the Board's charge, priorities, annual plan, and set and drive execution for successful quarterly meetings
  • Lead and manage execution of board member value for the organization

Talent Management & Development (40%)

  • Set vision for and drive execution of a TFA-Indy regional staff talent philosophy and long-range strategic plan, and aligned to this create a vision and plan for staff culture and leadership development, including key metrics and assessing progress along the way
  • Directly manage the Manager of Talent & Operations (MTO) in support of the regional talent philosophy and plan and vision for staff culture
  • Talent Acquisition; in partnership with the MTO...
  • Source and recruit exceptional and diverse talent for staff roles, building robust and diverse talent pipelines through networking and strengthening relationships with strategic community partners and organizations
  • Manage and design all hiring processes, leveraging each event as an opportunity to develop our people in culturally competent practices
  • Manage strong onboarding experiences for new staff
  • Serve as regional liaison to the national Talent Acquisition and Human Assets teams
  • Talent Development and Performance Management; in partnership with the MTO...
  • Manage formal and informal professional development opportunities for all staff to learn and grow in strategic ways
  • Envision and execute a leadership development strategy for staff, to foster consistently improved performance, long-term term impact development, and development in diversity, equity, and inclusion
  • Manage the ongoing process of ensuring clear goals and expectations for each role and processes for feedback against progress including strengths and growth areas related to skills and values, including but not limited to the performance review cycle
  • Manage the process to define staff member performance, plans for succession and advancement, and career pathing
  • Manage overall compensation processes, planning, and transparency related to Annual Compensation Review and staff understanding of organizational benefits

Manage and Lead Strategy and Operations Team (20%)

  • Support the cross-functional planning of large-scale team events and overall operations of the office and other systems that enable our broader success as a team
  • Serve as the key regional contact to many national and regional functional team business partners
  • Manage and support the Manager of Talent & Operations to:
  • Ensure effective day-to-day office operations and budget, forecasting and planning systems including the creation and implementation of operational norms and systems designed to support the team in meeting regional priorities and goals
  • Manage the regional budget toward our ambitious year-long and long-term fiscal goals, working together to synthesize and interpret budget reporting and make recommendations for cost savings measures
  • Provide the Executive Director excellent support in calendar and inbox management, drafting e-mails, meeting prep and follow-up, and logistics

Fulfilling our Mission through Organizational and Regional Priorities (10%)

  • Participate in the selection and matriculation of the next year's teaching corps
  • Engage in diversity conversations and exploration of your self-identity
  • Participate in cross-functional team-wide initiatives that align with our regional priorities and strategies

Requirements

Prior experience

  • Experience and strong track record as a manager of one or more direct reports (a team) strongly preferred
  • At least five years of professional work experience strongly preferred
  • Prior experience designing and facilitating spaces around issues of diversity, equity, and inclusion strongly preferred
  • Experience as an alumnus and/or working at Teach For America preferred, but not required

Work Demands

  • Occasional weekend and evening work to support events.
  • Minimal travel required, approx 3-4 times a year.

Skills

  • Strong personnel and team management skills
  • Strong organizational and operating skills and attention to detail
  • Impeccable judgment and ability to manage confidential information with the utmost integrity
  • Ability to tailor approach toward the perspective of others
  • Ability to give feedback to and influence others at all levels, from junior-most to senior-most colleagues
  • Ability to follow the education and city policy and political environment and make meaning of its impact on Teach For America - Indianapolis
  • Ability to analyze ambiguous quantitative and qualitative data sets and make meaning to inform strategy

Education

  • Minimum, Bachelor's degree

Apply Now

To be considered for this role, you must submit an online application. Please scroll down to the bottom of the page to find the link to the online application. You must upload a current resume and cover letter into the portal.

Benefits and Salary

Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included. Learn more at www.teachforamerica.org/about-us/careers/employee-benefits.

Commitment to Diversity and Equal Opportunity Employment Policy

Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff: www.teachforamerica.org/about-us/careers/life-at-tfa/workforce-diversity-and-inclusiveness.

Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

This job description reflects Teach For America's assignment of essential functions and qualifications of the role. Nothing in this herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.


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