Managing Director, Knowledge & Learning (Flexible)

The Role

Teach For America's Human Assets Team is seeking a Managing Director of Knowledge and Learning (MD, K&L) on the People Development Team (PDT). This person will provide proactive and responsive design and facilitation support to regions and teams and drive the development of learning resources for all staff. The ideal candidate has at least 5 years of experience of design and facilitation for adults, a passion for Teach For America's mission and personal passion for learning, leading, teaching, and developing others. This person has a commitment to evolving staff development initiatives across broad content and varied learning channels, working on high-impact, complex, often fast-paced, org-wide initiatives and collaborating with others to get results. The MD, K&L reports directly to the Senior Managing Director, Knowledge and Learning on People Development and works closely with People Development Home Team Partners, People Partners, other colleagues across Human Assets and with national and regional team leaders.

The Team

The People Development Team (PDT) sits on our larger Human Assets (HA) Team. HA's mission is to attract, engage, develop, and retain our extraordinary, diverse staff. We see ourselves as the utmost guardians of staff culture, core values, and our organization's constant pursuit of excellence.

As a People Development Team (PDT), our major areas of focus are:

  • Knowledge & Learning: Developing and leading in-person (centralized and team-based) and on-demand/distance-learning training experiences as well as customized design and facilitation services. This area of focus will help all staff get better in their roles and/or be better org citizens including front-line managers/management.
  • People Partnership: Providing strategic people and management strategy support (i.e. change management, talent strategy, leadership development, performance management, etc.) to both menu-based clients as well as all teams across TFA. This area of focus will help senior managers become better team leaders.
  • Regional Leader Support/Development – Home Team Partnership: Supporting the development of our most senior leaders (Regional Field Executives, Executive Directors, senior-level Chief-of-Staffs) via targeted strategies and professional development initiatives. This area of focus will help senior leaders become better organizational leaders.


Primary Responsibilities

The Managing Director, People Development – Knowledge & Learning designs and delivers resources that enable TFA's team leaders and staff to live into our core values and commitments to diversity, equity, and inclusiveness and act on Human Assets' org-wide people, talent, and culture strategies. Specific responsibilities include:

  • Design knowledge and learning experiences and resources with a consistent focus on diversity, equity, and inclusiveness driven by Human Assets' org-wide talent, culture, and people strategy
  • Partner by providing consultation, an overview of existing resources, or co-designing with other Human Assets subject matter experts (SMEs) or teams
  • Deliver these – in-person at times and where possible through the facilitation of distance-learning opportunities and by building self-paced or 'live virtual' courses, though there will be opportunity to explore other methods – to team leaders and staff.
  • Contribute directly to central service offerings like our Diversity, Equity & Inclusiveness design, facilitative leadership institute and our manager learning experiences (incl. design, facilitation, coaching, etc.)
  • Contribute and model our diversity, equity, and inclusive work and actively assess, learn, and reflect


Prior Experience

  • Strong knowledge base and previous experience with designing trainings and professional development resources for adult learners, including facility with on-demand and distance learning resource and course development
  • Strong knowledge base and previous experience with designing learning around diversity, equity, and inclusiveness, building culture, and talent and performance management
  • Experience (and/or ability and willingness to) work/collaborate with dispersed teams/remotely
  • Experience, comfort, and proven effectiveness in delivering high quality work in a fast-paced, high stakes context


  • Able to quickly build content knowledge and partner with subject matter experts (SMEs) to design learning and development (L & D) resources across a range of content
  • Proven effectiveness as a facilitator of adult learning experiences (both virtually and in person) and in particular of diversity, equity, and inclusiveness content
  • Strong critical thinker with the ability to synthesize information, to build responsive design solutions and strategies, and to make sound decisions quickly
  • Able to communicate ideas to others clearly, simply, and compellingly (verbally and in writing)
  • People and team-oriented; able to work both independently and in highly collaborative settings with a strong partnership orientation
  • Demonstrated ability to work effectively and with cultural competence across diverse groups
  • Strong record of leadership on diversity and inclusiveness

Work Demands

  • Able to travel 2 times per quarter

Apply Now

To be considered for this role, you must submit an online application. Please scroll down to the bottom of the page to find the link to the online application. For more information, please contact [email protected] or visit

About the Organization

There are more than 16 million children growing up in poverty in the U.S., and less than 10 percent of them will graduate from college. These statistics are not a reflection of our children's potential; we know that children growing up in poverty can and do achieve at the highest levels. Rather, these statistics reflect the systemic lack of access and opportunity for children in low-income communities.

Teach For America (TFA) finds, develops, and supports an ever-expanding network of outstanding and diverse leaders committed to expanding opportunity for children in schools, school systems, and in every sector and field that shapes the context in which schools operate. Representing the diversity of America and sharing the experience of having taught successfully in our most challenging public schools, TFA corps members and alumni form a network of change agents inside and outside of education who are grounded in the tremendous potential of our most underserved children and connected to families and communities impacted by educational inequity.

Founded by Wendy Kopp in 1989, Teach For America has since expanded to 36 states and 53 regions, reaching more than 10 million students. Now 53,000 strong and growing each year, the TFA community is leading across all sectors, including as teachers, school and school system leaders, elected officials, policy and advocacy organizers, social entrepreneurs, and business and civic leaders. We support the individual and collective leadership of this network as they work hand-in-hand with students, families, and allies in the effort to realize educational equity and excellence for children across the nation.

Our Core Values:

Our core values define who we are at our best and guide our work together.

  • Pursue Equity: We work to change practices, structures, and policies to realize educational equity for all children. As we do so, we actively examine our roles in perpetuating inequitable systems.
  • Strengthen Community: We assume responsibility for our collective strength by developing relationships, building diverse and inclusive coalitions, and challenging one another to be our best. We act with empathy and extend grace to ourselves and others.
  • Achieve Impact: We pursue ambitious, meaningful outcomes that lead to access and opportunity for all children. We hold ourselves to high standards, make data-informed decisions, and orient to long-term success.
  • Choose Courage: We act on our beliefs and values, especially when it's hard. We center our efforts on the aspirations of our students and their families.
  • Act with Humility: We acknowledge the limitations of our perspectives. We seek different points of view and historical context to evolve our thinking and actions.
  • Demonstrate Resilience: We see every challenge as an opportunity to think expansively about solutions. When faced with obstacles, we deepen our resolve, adapt, and persist with optimism.
  • Learn Continuously: We operate with curiosity and embrace new ideas to innovate and constantly improve. We take informed risks and learn from successes, setbacks, and each other.

Diversity, Equity and Inclusiveness at the Center of Our Mission

At Teach For America, we aspire to embody the commitment to diversity, equity, and inclusiveness we envision for our nation. Unequal access to opportunity along lines of race, class, and other aspects of identity has deep roots in American history, and institutional racism and classism contribute to inequitable access to educational opportunity in our country today. Therefore, understanding race, class, and the intersectional nature of oppression along these and other lines is critical to eliminating educational inequity and creating an education system in which all students can flourish.

Realizing educational equity and excellence will take a broad and diverse coalition of people—of diverse races, ethnicities, socioeconomic statuses, genders, sexual orientations, abilities, political views, and other aspects of identity and spheres of influence—united around a common purpose and shared values. We know that the change effort must be shaped by those of us who are most directly impacted by educational inequity. We also know that progress is only possible if each of us works effectively across lines of difference—with students, parents, partners, and each other—and if each of us understands and leverages the assets we bring to this work based on our identities and life experiences.

This understanding guides our strategy as we pursue our mission, and impacts how we allocate resources to recruit, select, train, support, retain, and engage corps members, alumni, and staff. In all we do, we act on the following beliefs.

→ Diversity is crucial for successful change efforts and is one of Teach For America's greatest strengths.

→ The full potential of our diverse network will be reached only when we are an inclusive community.

→ The predictability of success or failure for our students or individuals in our organization should not correlate with any social, cultural or other identity-based factors.

In striving to grow as individuals who lead with a commitment to diversity, equity and inclusiveness, we focus on:

  • Understanding of self and self in relation to others. We examine our worldview and experiences to understand how they're influenced by power, privilege, oppression, and biases. As we deepen our understanding of self in relation to others, we seek out diverse perspectives and experiences to challenge our assumptions and expand our perspectives.
  • Understanding and interrupting systemic racism, classism, and other forms of oppression. We understand that our society and education system have been shaped by multiple forms of oppression, in particular racism and classism. We understand the role and impact of unconscious bias in establishing low expectations for children's capabilities, and we also see this play out in the workplace. Therefore, we commit to work together `to envision and implement new ways of operating that disrupt these systems and practices.
  • Working toward equity. We leverage this understanding to surface and interrupt inequitable practices in our schools as well as within our organization. In classrooms, we are committed to ensuring all students have the necessary resources, supports, and academic preparation they need to ensure full agency in their lives. In our organization, we're committed to allocating our resources and setting organizational policies, systems, and practices to reduce and eliminate gaps in experience and outcomes by demographic group.
  • Building inclusive coalitions. We recruit and retain a corps and staff that reflects the inclusive coalition we need representing our nation. Simultaneously, we ensure those of us who have faced educational inequity shape our direction. We intentionally build authentic relationships across lines of difference; facilitate honest and productive conflict among diverse groups; create structures, policies, and processes that enable this effort; and value the diversity of ideas and perspectives required in this effort.

Benefits and Salary

Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included. Learn more at

Commitment to Diversity and Equal Opportunity Employment Policy

Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff:

Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

This job description reflects Teach For America's assignment of essential functions and qualifications of the role. Nothing in this herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.

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