Manager, Business Analysis (New York, NY)

The Role

The Manager, Business Analysis maximizes the value that technology solutions can add to the Teach For America's efforts toward our vision of educational equity for all children in the United States, focusing on, our authenticated member experience on teachforamerica.org, our marketing systems, our constituent relationship management (CRM) platform, and our awards and fellowships for corps members and alumni. The Manager, Business Analysis reports to the Director, Business Analysis.

The Team

We partner with every other team in the organization to create world-class technology solutions that allow us to work more effectively and efficiently toward our mission. To do so, we work with some of the biggest names in technology and leverage the latest software, equipment, and expertise. Our team works hard, but we also have a lot of fun.

Qualifications:

Primary Responsibilities

  • Serve as the lead business analyst for the vendor platform for Teach For America's awards and fellowships for corps members and alumni.
  • Own the relationship between the Information Technology team and Teach For America's Public Partnerships team, which leads strategic initiatives and manages external partnerships.
  • Contribute to the development of Teach For America's marketing systems in the domain areas of email, digital, and social.
  • Support the Director, Business Analysis in his or her work as the strategic partner for the Marketing & Communications and Career Leadership & Engagement teams.
  • Increase support for TFA's engagement with social entrepreneurs
  • Support the Director, Business Analysis in major technology projects, including - but not limited to – the following:
  • Teach For America's annual alumni survey.
  • Implementation of Teach For America's new career advancement solution for corps members and alumni.
  • Other digital initiatives focused on Teach For America's corps members, alumni, and external supporters.

Requirements

Prior Experience

  • 2-3 years of experience in marketing or public relations required.
  • Salesforce.com experience preferred.

Work Demands

  • Some weekend and evening work required.
  • Work must be performed out of the Teach For America New York City office.

Skills

  • Intermediate to advanced user of Salesforce.com preferred.
  • Developing mastery of – or has willingness to learn - the discipline of business analysis, including but not limited to elicitation, requirements management and communication, enterprise analysis, requirements analysis, and solution assessment and validation.
  • Understanding of agile software development methodologies.
  • An internal consultant mindset: able to structure problems independently; cut to the heart of complex topics; identify tactical solutions; find connections across disparate themes.
  • Able to manage multiple projects and tasks concurrently and prioritize effectively in a fast-paced work environment.
  • Able to quickly adapt to new information and evolving business needs.

Education

  • Bachelor's degree required

Apply Now

To be considered for this role, you must submit an online application. Please scroll down to the bottom of the page to find the link to the online application. For more information, please contact [email protected] or visit www.teachforamerica.org/about-us/careers.

Benefits and Salary

Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included. Learn more at

www.teachforamerica.org/about-us/careers/employee-benefits.

Commitment to Diversity and Equal Opportunity Employment Policy

Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff:

www.teachforamerica.org/about-us/careers/life-at-tfa/workforce-diversity-and-inclusiveness.

Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

This job description reflects Teach For America's assignment of essential functions and qualifications of the role. Nothing in this herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.


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