Director, Institute Operations (Mississippi preferred, Baton Rouge, Appalachia, Arkansas, LA-Delta)

The Role

As Director, Institute Operations, you will oversee Teach For America's summer training institute logistics by managing a team that will run the housing, dining, transportation, events, IT, communication and professional needs of 150 - 350 corps members and staff. The D,IO will play a critical role in enabling corps members to reach the ambitious outcomes of summer training while setting the foundation for a strong corps and staff culture. You will set the vision for systems and logistics and hire and manage the part-time staff who will lead those systems and logistics on the ground. You will work closely with our university partner to negotiate an approximately $1 million contract. You will need to be organized, detail- and systems-oriented, excelling at executing complex projects and managing others to outcomes, while ultimately taking responsibility for all outcomes. You will report to the Senior Managing Director, Institute.

The Team

The Delta Institute is the first multi-region, regional institute in Teach For America. During the 2017-2018 year the Institute Management Team, in partnership with associated regional teams, will be working to reimagine the summer training experience for corps members in the consortium (Appalachia, LA-Delta, South Louisiana, Arkansas, and Mississippi.) During this time, you will be responsible for setting vision and direction for the systems and logistics that will support this reimagined program that will continue to evolve throughout the next three years.

Delta Institute Management Team

The summer training program in the Mississippi Delta is led by a three-person institute management team, of which the director, institute operations, is a crucial part. While each summer institute employs approximately one hundred part-time staff members during the spring and summer, the institute management team works full-time year round to prepare for and execute the institute. All members of this team sit directly on the Mississippi regional team, helping to think about the corps member experience from day one until alumni hood, while partnering closely with all regions in the consortium to ensure a seamless experience for corps members.

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Qualifications:

Primary Responsibilities

Set and Lead Vision for Institute Operations and Logistics (45%)

  • Set and hold a compelling vision and goals for the operations and systems that will support a new training model for corps members at schools and university site
  • Develop and lead strong operational plans for lodging and food, transportation, communication, resource management
  • Design and manage, or delegate all other corps facing operations, including summer stipends, material resources, etc.
  • Develop systems that ensure compliance with state, federal, and individual grant compliance
  • Manage or delegate staff, corps member, and regional communication to ensure clear, accurate, transparent, and predictable communication
  • Ensure that the institute is prepared to respond in any emergency situation
  • Ensure that every reasonable measure is taken to preserve the health and safety of corps members and staff, including and especially those with additional needs, throughout institute

Website Management (5%)

  • Update and revise google site for staff and corps members to ensure accurate information
  • Train staff on brand management
  • Invest staff and regional partners in use of the website

Cultivate and Manage Partnerships (20%)

  • Build relationships among a variety of stakeholders internally and externally that are focused on outcomes
  • Build a strong collaborative partnership between TFA and university partner to ensure all parties are valued and supported throughout the partnership
  • Partner with a summer host university to negotiate the partnership agreement and work with the university's staff and local businesses to coordinate dining, lodging, and other staff services
  • Establish and maintain relationships with regional teams that facilitate knowledge and information sharing and enable strong corps member experience
  • Partner with regional staff to develop and enforce all corps member and staff policies regarding university life

Develop and Support Part-Time Institute Operational Staff (30%)

  • Hire and train a team of five to seven Operations Directors, and 10-15 Operations Associates (mix of college interns and first-year CMs) to manage the operational systems for 150-350 corps members and staff members during a five-week summer training institute
  • Design training materials and professional development for summer operations staff
  • Design and execute spring and summer trainings for all summer operations staff

Requirements

Skills

  • Exceptional ability to build and execute a project plan
  • Ability to set and evolve team vision and direction
  • Understands how to build a successful team via effective team structuring, hiring and coaching
  • Ability to build strong relationships with others internal and external to TFA in challenging situations
  • Ability to prioritize and juggle multiple projects at once using a sound decision making process
  • Strength in managing team execution
  • Manage google websites, including updating graphics, embedding widgets, maintaining consistent branding, and updating information regularly

Prior experience

  • At least five years of work experience with one or two years of management experience
  • At least one year managing medium to large scale events
  • Familiarity with contract review or negotiation
  • Proven success in creating and managing operational systems and large scale, detail driven projects

Approach to Work

  • Understand that operational support is critical to every powerful movement
  • Able to take an idea from concept to execution
  • Relentless solutions orientation
  • Belief in the connection between operations, logistics, culture and ability to reach outcomes
  • Deep commitment to diversity, equity, and inclusiveness
  • Significant experience making strong decisions and prioritizing vision centered actions
  • Consistently practice reflection and intentionally learn and grow to improve
  • Able to build strong relationships and work with individuals at all levels of an organization

Education

  • Bachelor's degree

Work Demands

  • Ability to navigate facilities that may or may not be ADA-compliant
  • Ability to transport and set-up materials (up to 50 pounds)
  • Ability to travel and work in the evenings and on weekends throughout the spring
  • Ability to travel and work on-site at a university for eight weeks (including evenings and weekends) throughout the summer

Apply Now

To be considered for this role, you must submit an online application. Please scroll down to the bottom of the page to find the link to the online application. For more information, please contact [email protected] or visit www.teachforamerica.org/careers.

About the Organization

There are more than 16 million children growing up in poverty in the U.S., and less than 10 percent of them will graduate from college. These statistics are not a reflection of our children's potential; we know that children growing up in poverty can and do achieve at the highest levels. Rather, these statistics reflect the systemic lack of access and opportunity for children in low-income communities.

Teach For America (TFA) finds, develops, and supports an ever-expanding network of outstanding and diverse leaders committed to expanding opportunity for children in schools, school systems, and in every sector and field that shapes the context in which schools operate. Representing the diversity of America and sharing the experience of having taught successfully in our most challenging public schools, TFA corps members and alumni form a network of change agents inside and outside of education who are grounded in the tremendous potential of our most underserved children and connected to families and communities impacted by educational inequity.

Founded by Wendy Kopp in 1989, Teach For America has since expanded to 36 states and 53 regions, reaching more than 10 million students. Now 53,000 strong and growing each year, the TFA community is leading across all sectors, including as teachers, school and school system leaders, elected officials, policy and advocacy organizers, social entrepreneurs, and business and civic leaders. We support the individual and collective leadership of this network as they work hand-in-hand with students, families, and allies in the effort to realize educational equity and excellence for children across the nation.

Benefits and Salary

Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included. Learn more at www.teachforamerica.org/about-us/careers/employee-benefits.

Commitment to Diversity and Equal Opportunity Employment Policy

Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff: www.teachforamerica.org/about-us/careers/life-at-tfa/workforce-diversity-and-inclusiveness.

Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

This job description reflects Teach For America's assignment of essential functions and qualifications of the role. Nothing in this herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.


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