Coordinator, Development and Systems - (San Francisco, CA)

The Role

The Development Coordinator plays a critical role in ensuring that the External Affairs (EA) team and wider regional teams have the key data and internal operational systems to operate successfully, helping us to meet critical fundraising and regional goals. You will lead team-wide data integrity, maintenance and reporting initiatives, process gifts for all three streams of giving (individual, corporate, and foundation), and provide administrative and operational support for the EA team. You have an intrinsic attention to detail, organizational proficiency, knack for learning and building new systems, as well as keen desire to explore more efficient ways to work with the EA and broader regional team to optimize the use of our Salesforce.com constituent relationship management tool ("TFACT") and other technologies. You are able to thrive in a fast-paced environment and easily navigate and provide support for multiple projects while maintaining an unwavering eye for accuracy and quality. You will report directly to the Director of Finance, Strategy & Operations on the EA team.

The Team

The demands of the 21st century have completely redefined the knowledge and skills that students need to thrive as citizens and members of the workforce. In order to prepare our children to succeed, we must reimagine classrooms and schools in part by radically transforming the ways we recruit support and develop teachers and education leaders.

Teach For America (TFA) is uniquely positioned to be a leader in this charge because of the diversity and leadership capacity of our people; our reach across all grade-levels, content areas, and school contexts; and the flexibility we have to innovate and iterate on our program. Specifically within the Bay Area, our ever-expanding local network currently consists of nearly 2,800 leaders across all sectors, including 150 school leaders, 60 regional staff members and more than 1,000 TFA teachers (corps members and alumni) reaching 30,000 students across Richmond, San Jose, San Francisco and Oakland. We have set a clear mandate to harness our unique community assets to rethink our organizational approach, striving to build the next generation model for Teach For America and for teacher and educational leadership development.

Mindsets

You value strong relationships. Your organization and excellent customer service skills enable to you to excel on this fast-paced team. You are able to build relationships across different sub-teams, enabling others to operate more efficiently and effectively. You help the team take calculated risks, learn, and apply those learnings as you iterate.

You are a talented manager of workflow. You enjoy developing effective ways to streamline and create processes and protocols for maximum efficiency. You enjoy digging into complex change initiatives. You are the one others seek out when they need support with organization or prioritization. You are flexible and always default to action. You consistently track your progress, step back and learn from where you have succeeded and where you have fallen short.

You are a stickler for detail. You make sure all the "i"s are dotted and all the "t's" are crossed. You feel comfortable making sure all data is aligned, working with our systems to make sure that the data makes sense and matches its partners in other systems, and suggesting improvements that will improve effectiveness and efficiency.

Qualifications:

Responsibilities

Revenue Tracking and Processing (33%)

  • Track, review, and process all revenue received in our region. Work closely with the National Finance team to correctly code all gifts and provide the proper documentation to ensure that all gifts abide by IRS and fiscal requirements
  • Update key information on donors and gifts into our Salesforce-based CRM system ('TFACT') in order to maintain an accurate representation of our region's fiscal pipeline
  • Ensure that donors are appropriately recognized and acknowledged by maintaining external-facing donor lists and composing and sending tax acknowledgments to comply with IRS guidelines

Regional Data, Systems, and Operations (33%)

  • Lead team-wide data integrity, maintenance and reporting initiatives, building and using tools to ensure our regional donor and constituent data is accurate and actionable across the EA and wider regional team
  • Serve as regional liaison to national Data & Operations team, coordinating regional systems with national tools and resources
  • Develop expertise in our Salesforce-based CRM system ('TFACT') and work with regional team members to help provide TFACT-based constituent data as needed
  • Develop efficient system to collect and organize Teach For America – Bay Area content and collateral to be used for external audiences

Administrative and Internal Team Coordination (33%)

  • Assist with team projects as needed, including support on team mailings, vendor payments, and supplies ordering
  • Process development team expense reimbursements
  • Assist with external event coordination and execution as needed

Requirements

Prior Experience

  • 1-3 years of work experience
  • Knowledge of Microsoft Excel, as well as Salesforce or other donor database preferred
  • Previous gift processing or database entry experience a plus, but not required

Skills

  • Demonstrated ability to learn new data management and training/reporting technologies quickly, and to interpret and synthesize data and information from multiple sources
  • Ability to thrive in a fast-faced environment and manage multiple projects at once, with strong attention to detail
  • Strong collaborative spirit that is apt in working with others while driving projects independently

Education

  • Bachelor's degree a plus, but not required.

Work Demands

  • Some weekend and evening work required; ability to travel around the Bay Area

Apply Now

To be considered for this role, you must submit an online application along with a cover letter detailing why you are applying for this role. Please scroll down to the bottom of the page to find the link. Applications will be reviewed on a rolling basis; we plan to notify all candidates who are moving forward.

Our Core Values:

Our core values define who we are at our best and guide our work together.

  • Pursue Equity: We work to change practices, structures, and policies to realize educational equity for all children. As we do so, we actively examine our roles in perpetuating inequitable systems.
  • Strengthen Community: We assume responsibility for our collective strength by developing relationships, building diverse and inclusive coalitions, and challenging one another to be our best. We act with empathy and extend grace to ourselves and others.
  • Achieve Impact: We pursue ambitious, meaningful outcomes that lead to access and opportunity for all children. We hold ourselves to high standards, make data-informed decisions, and orient to long-term success.
  • Choose Courage: We act on our beliefs and values, especially when it's hard. We center our efforts on the aspirations of our students and their families.
  • Act with Humility: We acknowledge the limitations of our perspectives. We seek different points of view and historical context to evolve our thinking and actions.
  • Demonstrate Resilience: We see every challenge as an opportunity to think expansively about solutions. When faced with obstacles, we deepen our resolve, adapt, and persist with optimism.
  • Learn Continuously: We operate with curiosity and embrace new ideas to innovate and constantly improve. We take informed risks and learn from successes, setbacks, and each other.

Diversity, Equity and Inclusiveness at the Center of Our Mission

At Teach For America, we aspire to embody the commitment to diversity, equity, and inclusiveness we envision for our nation. Unequal access to opportunity along lines of race, class, and other aspects of identity has deep roots in American history, and institutional racism and classism contribute to inequitable access to educational opportunity in our country today. Therefore, understanding race, class, and the intersectional nature of oppression along these and other lines is critical to eliminating educational inequity and creating an education system in which all students can flourish.

Realizing educational equity and excellence will take a broad and diverse coalition of people—of diverse races, ethnicities, socioeconomic statuses, genders, sexual orientations, abilities, political views, and other aspects of identity and spheres of influence—united around a common purpose and shared values. We know that the change effort must be shaped by those of us who are most directly impacted by educational inequity. We also know that progress is only possible if each of us works effectively across lines of difference—with students, parents, partners, and each other—and if each of us understands and leverages the assets we bring to this work based on our identities and life experiences.

This understanding guides our strategy as we pursue our mission, and impacts how we allocate resources to recruit, select, train, support, retain, and engage corps members, alumni, and staff. In all we do, we act on the following beliefs.

→ Diversity is crucial for successful change efforts and is one of Teach For America's greatest strengths.

→ The full potential of our diverse network will be reached only when we are an inclusive community.

→ The predictability of success or failure for our students or individuals in our organization should not correlate with any social, cultural or other identity-based factors.

In striving to grow as individuals who lead with a commitment to diversity, equity and inclusiveness, we focus on:

  • Understanding of self and self in relation to others. We examine our worldview and experiences to understand how they're influenced by power, privilege, oppression, and biases. As we deepen our understanding of self in relation to others, we seek out diverse perspectives and experiences to challenge our assumptions and expand our perspectives.
  • Understanding and interrupting systemic racism, classism, and other forms of oppression. We understand that our society and education system have been shaped by multiple forms of oppression, in particular racism and classism. We understand the role and impact of unconscious bias in establishing low expectations for children's capabilities, and we also see this play out in the workplace. Therefore, we commit to work together `to envision and implement new ways of operating that disrupt these systems and practices.
  • Working toward equity. We leverage this understanding to surface and interrupt inequitable practices in our schools as well as within our organization. In classrooms, we are committed to ensuring all students have the necessary resources, supports, and academic preparation they need to ensure full agency in their lives. In our organization, we're committed to allocating our resources and setting organizational policies, systems, and practices to reduce and eliminate gaps in experience and outcomes by demographic group.
  • Building inclusive coalitions. We recruit and retain a corps and staff that reflects the inclusive coalition we need representing our nation. Simultaneously, we ensure those of us who have faced educational inequity shape our direction. We intentionally build authentic relationships across lines of difference; facilitate honest and productive conflict among diverse groups; create structures, policies, and processes that enable this effort; and value the diversity of ideas and perspectives required in this effort.

Benefits and Salary

Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included. Learn more at

www.teachforamerica.org/about-us/careers/employee-benefits.

Commitment to Diversity and Equal Opportunity Employment Policy

Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff:

www.teachforamerica.org/about-us/careers/life-at-tfa/workforce-diversity-and-inclusiveness.

Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

This job description reflects Teach For America's assignment of essential functions and qualifications of the role. Nothing in this herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.


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