Associate, Program (Philadelphia) - Apply by August 25
We are seeking a results-oriented person to join our Greater Philadelphia Program team, who will support the Program team to meet its ambitious goals, and ensure that we have the operational resources to implement region-wide priorities.
The Associate, Program is responsible for the operations of the Program team, increasing the team's efficacy and effectiveness. This staff member is responsible for providing the regional program team with the data reporting and analysis that is necessary to effectively track progress to goals, reflect upon successes and areas for improvement, and make course adjustments to ensure the team meets its goals. The Associate will also manage team systems and operations, corps member communication (incoming and current) and provide support on the planning and execution of team and small corps member events.
The environment is exceptionally fast-paced and demanding, and the ideal candidate must be a natural self-starter who has a keen attention to detail, the ability to anticipate problems, and a collaborative work ethic. This position offers a unique opportunity for an individual who excels at data analysis and enjoys creating and maintaining organizational systems. An individual would be particularly motivated in this role if s/he is energized by manipulating and interpreting data, enjoys supporting others, possesses a strong customer service orientation and feels confident and comfortable managing up to others.
Additionally, the Associate, Program works collaboratively with associates and coordinators across the region's functional teams. This role reports to the Director, School and Regional Partnerships (D,SRP).
Philadelphia is the birthplace of our nation's democracy and boasts a history of momentous events and admirable leaders. Yet despite centuries of innovation and progress in the city, there is still much work to be done. In the School District of Philadelphia, fewer than 1 in 5 students graduate, enroll in college, and persist even into their second college year. It is clear that not all of Philadelphia's students are getting the education and opportunities they deserve. Since 2003, Teach For America has been working in partnership with schools and community members across Philadelphia to change this reality.
Our team will be laser-focused in working towards four overarching 2025 goals:
- IMPACT: Our teachers, corps members and alumni, work with students to achieve daily positive impact
- DIVERSITY: We are as diverse as our city in our perspectives, approaches and programs
- LEADERSHIP: Our alumni in school, system, and community leadership positions shape the conditions for our schools to thrive
- PARTNERSHIP: We all find ways to serve, lead, or partner to improve life opportunities for our students
Responsibilities include, but are not limited to:
Corps Member Onboarding, Communication and Paperwork (35%)
- Assist in ensuring that up to 100 incoming corps members each year attain full eligibility to teach in Philadelphia, including leading our regional testing strategy to ensure that every corps member has passed their required certification exams prior to beginning Institute
Participate and support in the onboarding design experience for incoming corps members, alongside the D,SRP and Director, Program Design
- Serve as the initial first point of contact for corps members with concerns and questions surrounding paperwork, certification and/or placement
- Compile and distribute the monthly incoming corps member e-mail blast
- Disseminate corps member blast and other all-corps communication as necessary
Create and disseminate School Partnership Newsletter
- Update the Teach For America Greater Philadelphia Google Classroom for all Incoming Corps Member Onboarding Requirements
- Help foster an open, welcoming, student-centered culture in all communications with corps members
Manage AmeriCorps Systems (30%)
- Create and manage systems to ensure all corps member documentation is completed, submitted, and organized according to AmeriCorps requirements and timelines
- Ensure all requirements and deadlines are being clearly communicated to corps members
- Collaborate with regional functional teams, as well as the national AmeriCorps team to ensure the region remains in compliance with state and national requirements
- Communicate regularly with the Development Team, including participation in weekly AmeriCorps internal meetings and attendance at the PennSERVE Starting Strong training
- Sending requested materials/paperwork as needed to Development Team for PennSERVE
- Support PennSERVE audits
Data management, analysis & reporting (20%)
- Update and maintain corps member information so that the Program Team has accurate and timely data (eg. Certification requirements, placement, retention, AmeriCorps)
- Provide information and data requests to Program and regional team members
- Work with the Program team and region to drive strategy to encourage all corps members to complete surveys, and manage any regional modifications to survey content
Managing Program team systems and operations (5%)
- Manage the logistics of the corps member resource room (checking out resources, maintaining space, etc.)
- Manage CM office assistants
Administrative and Team support (5%)
- Assist program team budget process, including tracking expenses, completing the monthly budget forecast, and processing reimbursements for MD, Program and D, SRP
- Additional special projects as needed
Regional Team Responsibilities (5%)
- Participate in all-day in-person interviews to help select new corps member/teacher applicants (about 8-10 days total throughout the year along with all other staff members)
- Staff large-scale regional events such as corps member induction, often times for a whole day or multiple days at a time
- Attend and participate in all-staff team meetings and retreats
Participate in a regional committee (DEI, Culture, Corps Member and Alumni) - optional
- Bachelor's degree required
- 2-4 years professional work experience
- Strong proficiency with Excel, Google applications and data management experience
Excellent critical thinking and planning skills
Ability to analyze and synthesize data from a range of sources and present findings in a clear and compelling fashion
- Demonstrated experience managing workload effectively and following through on execution of logistics
- Excellent organizational skills and attention to detail
- Strong written and interpersonal communication skills
- Exceptional customer service ethic
- Ability to take initiative and improve systems and processes
- Ability to shift course and alter approaches and be flexible in assuming responsibilities
- Impeccable attention to detail
Please submit your resume and a one-page cover letter with your application.
About the Organization
There are more than 16 million children growing up in poverty in the U.S., and less than 10 percent of them will graduate from college. These statistics are not a reflection of our children's potential; we know that children growing up in poverty can and do achieve at the highest levels. Rather, these statistics reflect the systemic lack of access and opportunity for children in low-income communities.
Teach For America (TFA) finds, develops, and supports an ever-expanding network of outstanding and diverse leaders committed to expanding opportunity for children in schools, school systems, and in every sector and field that shapes the context in which schools operate. Representing the diversity of America and sharing the experience of having taught successfully in our most challenging public schools, TFA corps members and alumni form a network of change agents inside and outside of education who are grounded in the tremendous potential of our most underserved children and connected to families and communities impacted by educational inequity.
Founded by Wendy Kopp in 1989, Teach For America has since expanded to 36 states and 53 regions, reaching more than 10 million students. Now 53,000 strong and growing each year, the TFA community is leading across all sectors, including as teachers, school and school system leaders, elected officials, policy and advocacy organizers, social entrepreneurs, and business and civic leaders. We support the individual and collective leadership of this network as they work hand-in-hand with students, families, and allies in the effort to realize educational equity and excellence for children across the nation.
Benefits and Salary
Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included. Learn more at www.teachforamerica.org/about-us/careers/employee-benefits.
Commitment to Diversity and Equal Opportunity Employment Policy
Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff: www.teachforamerica.org/about-us/careers/life-at-tfa/workforce-diversity-and-inclusiveness.
Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.
This job description reflects Teach For America's assignment of essential functions and qualifications of the role. Nothing in this herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.
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